Mycelium Wallet v14 on ios not restoring from backup

sclarke001 commented 6 years ago

It's been 12 hours, account restore is at zero balance, empty Transactions screen.

ericallam commented 6 years ago

I'm having a similar problem with trying to use a 12 word seed that was generated by the Bread wallet for iOS.

Giszmo commented 6 years ago

uhm ... did you guys sort it out? Does wallet restore actually fail in Mycelium for iOS but work in Mycelium for Android (or copay for example)?

sclarke001 commented 6 years ago

It has not worked for me, I have not yet tried on Android

ericallam commented 6 years ago

@Giszmo sorry should have updated. It looks like Mycelium uses BIP 44 HD path, whereas Bread uses a very simple BIP 39 HD seed path, thus rendering them incompatible. That was my problem at least (not sure about @sclarke001)

karenether commented 5 years ago

Took while me to find my seed words, wallet is empty on new iPhone can someone please help? It says zero balance?? Ty! Karen

i-w-e-e-d commented 5 years ago

same as me . . . Beyond pissed about this . . .

karenether commented 5 years ago

What can we do about it?

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same as me . . . Beyond pissed about this . . .

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ognjen011 commented 3 years ago

This is an old problem but the same thing happened to me when i had to restore IOS on my phone. I put the passphrase but mycelium wallet showed no bitcoin. To fix it i installed Coinomi wallet and entered my passphrase in and it restored my wallet correctly. There is a problem with mycelium wallet on IOS.

emildne commented 3 years ago

Today I tried to restore my wallet on Mycelium 3.8.9.1 on my Android tablet using the 12 words and it did not work. The 12 words were generated by Mycelium on the same tablet a year ago. Also, I was never able to restore my wallet on mycelium on my iphone.

Thanks to ognjen011 to recommend Coinomi. I was able to immediately restore my wallet on my Iphone using the 12 words.

Thanks to this issue I made no transactions since last year so my balance quadrupled :) It was not that big though...

Giszmo commented 3 years ago

So @ericallam tried to restore a backup from an incompatible wallet. The others didn't elaborate ...

Guys, Mycelium Android is very well tested and never fails to restore a mnemonic. There are pitfall though:

Do not choose "with passphrase" to enter your pin. Your pin is not a passphrase and if you created the wallet with Mycelium, you have no passphrase.
"Create" your second account manually. If you used more than one account, you have to re-add the secondary accounts and they will be restored deterministically with all their transactions.

If something "fails", please describe if you got an empty wallet, an error or a crash or just not the expected balance.

mycelium-com / wallet-ios

Mycelium Wallet v14 on ios not restoring from backup #32