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mymonero / mymonero-app-js

The JS codebase for the MyMonero desktop apps
BSD 3-Clause "New" or "Revised" License
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MyMonero App Won't allow me to do anything #502

Open Turboneticscion opened 2 years ago

Turboneticscion commented 2 years ago

Hello everyone, Ever since the update with the hard fork I have been having issues with my wallet. I've never posted here before so hopefully I do everything accordingly. Basically I am unable to do anything with my manero at all. I cannot send it, I cannot exchange it or move it to any other wallet so essentially I literally cannot do anything other than see my balance. I have gotten a total of maybe 8 to 10 different errors while trying to do the same thing. My monero app is one of the only ones that actually allows me to attempt to send my coin while the others will basically not even load my wallet , it will just load without allowing me to see my balance or go to my wallet's main page as it will just go right back to the applications main menu. That is basically what was happening to me with the cake wallet, so I decided to also try Monerujo app and it did the same as the cake wallet did. So basically I'm just trying to get access to my coin as I kind of urgently need it or realistically needed it a few days ago but I wanted to post here to see if anybody has an idea or it's possibly able to assist me or maybe even had had the exact same problem as I doubt it but you never know. If anyone needs anything such as questions or screenshots or whatnot please feel free to let me know and I will provide them right away. Lastly I just wanted to add being that I have no access to my laptop anymore I'm unable to access my main GUI wallet and have no way to download the official GUI or CLI wallet as of now that's why I'm trying to hop on here in hopes of someone having more knowledge as I'm fairly a newbie. Thank you all very much and hopefully you can get this resolved IMG_20220818_080300 IMG_20220818_080318 IMG_20220818_080345 IMG_20220816_132007 IMG_20220816_132105 Screenshot_2022-08-16-13-35-56-144 Screenshot_2022-08-16-13-52-13-412

lucasalvatore commented 2 years ago

same here... hurry up and fix please

MarianaTech commented 2 years ago

Yup, same here

MMDissid commented 2 years ago

Ditto.

"An unexpected application error occurred. The following error message was encountered:"

This is on an android phone using the MM app.

AslanPonies commented 2 years ago

Hi @Turboneticscion @lucasalvatore @MarianaTech @MMDissid, MyMonero PSA

We are currently working on the latest Monero hardfork patch.

The good news is that wallets are now scanning to their current block height where you are able to view your XMR. We are working on the decoy selection issue which relates to send transactions not confirming. We will update you on when the spending function will be enabled.

LivBoss commented 2 years ago

Here is an official announcement from MyMonero:

We are happy to announce that the MyMonero wallet is fully operational again.

We have successfully upgraded the MyMonero software to fall in line with the Monero hard fork.

This is true for all our web-wallet, MacOS and Linux users, as well as those operating on the Android and iOS mobile apps.

You will need to update to the latest software in order to fully operate on the new software. If you are unsure about this, you can refer to our website - mymonero.com for the latest software versions.

You can now view your XMR balances and transactions, and you can also send funds again.

An important note to our Windows users: We have successfully completed the hard fork upgrades on the Windows software and although we are very eager to release it, we are awaiting a certificate that will allow us to release this software publicly. This process is a priority for us and we will announce once our Windows platforms are available again.

Feel free to reach out to us if you have any questions or concerns.

Thank you for your patience.