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myparcelnl / prestashop

PrestaShop module to integrate with MyParcel NL and BE
https://developer.myparcel.nl/nl/documentatie/11.prestashop.html
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[BETA]: Gray screen after installation #235

Closed mcrielaard closed 8 months ago

mcrielaard commented 8 months ago

Version check

PrestaShop version

8.1.2

PHP version

7.4.22

What went wrong?

After installation i can't configure the MyParcel module totally empty grey screen. Try to reset module then the following error:

Kan actie Reset niet toepassen op myparcelnl. Error: Argument 2 passed to MyParcelNL\PrestaShop\Migration\Pdk\PdkProductSettingsMigration::MyParcelNL\PrestaShop\Migration\Pdk\{closure}() must be of the type int, string given, called in /home/zilverhuys/domains/hetzilverhuys.com/public_html/new/modules/myparcelnl/vendor/myparcelnl/sdk/src/Support/Collection.php on line 340

Stack trace:
#0 /.../modules/myparcelnl/vendor/myparcelnl/sdk/src/Support/Collection.php(340): MyParcelNL\PrestaShop\Migration\Pdk\PdkProductSettingsMigration->MyParcelNL\PrestaShop\Migration\Pdk\{closure}()
#1 /.../modules/myparcelnl/src/Migration/Pdk/PdkProductSettingsMigration.php(97): MyParcelNL\Sdk\src\Support\Collection->each()
#2 /.../modules/myparcelnl/src/Migration/Pdk/PdkProductSettingsMigration.php(47): MyParcelNL\PrestaShop\Migration\Pdk\PdkProductSettingsMigration->migrateProductSettings()
#3 /.../modules/myparcelnl/src/Migration/Migration2_0_0.php(30): MyParcelNL\PrestaShop\Migration\Pdk\PdkProductSettingsMigration->up()
#4 /.../modules/myparcelnl/src/Migration/Migration2_0_0.php(14): MyParcelNL\PrestaShop\Migration\Migration2_0_0->runPdkMigrations()
#5 /.../modules/myparcelnl/vendor/myparcelnl/pdk/src/App/Installer/Service/InstallerService.php(117): MyParcelNL\PrestaShop\Migration\Migration2_0_0->up()
#6 /.../modules/myparcelnl/vendor/myparcelnl/sdk/src/Support/Collection.php(340): MyParcelNL\Pdk\App\Installer\Service\InstallerService->MyParcelNL\Pdk\App\Installer\Service\{closure}()
#7 /.../modules/myparcelnl/vendor/myparcelnl/pdk/src/App/Installer/Service/InstallerService.php(118): MyParcelNL\Sdk\src\Support\Collection->each()
#8 /.../modules/myparcelnl/src/Pdk/Installer/Service/PsInstallerService.php(136): MyParcelNL\Pdk\App\Installer\Service\InstallerService->migrateUp()
#9 /.../modules/myparcelnl/vendor/myparcelnl/pdk/src/App/Installer/Service/InstallerService.php(49): MyParcelNL\PrestaShop\Pdk\Installer\Service\PsInstallerService->migrateUp()
#10 /.../modules/myparcelnl/src/Pdk/Installer/Service/PsInstallerService.php(57): MyParcelNL\Pdk\App\Installer\Service\InstallerService->install()
#11 /.../modules/myparcelnl/vendor/myparcelnl/pdk/src/Base/Facade.php(25): MyParcelNL\PrestaShop\Pdk\Installer\Service\PsInstallerService->install()
#12 /.../modules/myparcelnl/myparcelnl.php(101): MyParcelNL\Pdk\Base\Facade::__callStatic()
#13 /.../modules/myparcelnl/myparcelnl.php(162): MyParcelNL->{closure}()
#14 /.../modules/myparcelnl/myparcelnl.php(102): MyParcelNL->withErrorHandling()
#15 /.../src/Adapter/Module/Module.php(271): MyParcelNL->install()
#16 /.../src/Core/Module/ModuleManager.php(109): PrestaShop\PrestaShop\Adapter\Module\Module->onInstall()
#17 /.../src/Core/Module

Reproduction steps

  1. Install module
  2. try to configure module
  3. no configurations option available

Relevant log output

Try to reset module then Error: Argument 2 passed to MyParcelNL\PrestaShop\Migration\Pdk\PdkProductSettingsMigration::MyParcelNL\PrestaShop\Migration\Pdk\{closure}() must be of the type int, string given, called in /.../modules/myparcelnl/vendor/myparcelnl/sdk/src/Support/Collection.php on line 340

Stack trace:
#0 /.../modules/myparcelnl/vendor/myparcelnl/sdk/src/Support/Collection.php(340): MyParcelNL\PrestaShop\Migration\Pdk\PdkProductSettingsMigration->MyParcelNL\PrestaShop\Migration\Pdk\{closure}()
#1 /.../modules/myparcelnl/src/Migration/Pdk/PdkProductSettingsMigration.php(97): MyParcelNL\Sdk\src\Support\Collection->each()
#2 /.../modules/myparcelnl/src/Migration/Pdk/PdkProductSettingsMigration.php(47): MyParcelNL\PrestaShop\Migration\Pdk\PdkProductSettingsMigration->migrateProductSettings()
#3 /.../modules/myparcelnl/src/Migration/Migration2_0_0.php(30): MyParcelNL\PrestaShop\Migration\Pdk\PdkProductSettingsMigration->up()
#4 /.../modules/myparcelnl/src/Migration/Migration2_0_0.php(14): MyParcelNL\PrestaShop\Migration\Migration2_0_0->runPdkMigrations()
#5 /.../modules/myparcelnl/vendor/myparcelnl/pdk/src/App/Installer/Service/InstallerService.php(117): MyParcelNL\PrestaShop\Migration\Migration2_0_0->up()
#6 /.../modules/myparcelnl/vendor/myparcelnl/sdk/src/Support/Collection.php(340): MyParcelNL\Pdk\App\Installer\Service\InstallerService->MyParcelNL\Pdk\App\Installer\Service\{closure}()
#7 /.../modules/myparcelnl/vendor/myparcelnl/pdk/src/App/Installer/Service/InstallerService.php(118): MyParcelNL\Sdk\src\Support\Collection->each()
#8 /.../modules/myparcelnl/src/Pdk/Installer/Service/PsInstallerService.php(136): MyParcelNL\Pdk\App\Installer\Service\InstallerService->migrateUp()
#9 /.../modules/myparcelnl/vendor/myparcelnl/pdk/src/App/Installer/Service/InstallerService.php(49): MyParcelNL\PrestaShop\Pdk\Installer\Service\PsInstallerService->migrateUp()
#10 /.../modules/myparcelnl/src/Pdk/Installer/Service/PsInstallerService.php(57): MyParcelNL\Pdk\App\Installer\Service\InstallerService->install()
#11 /.../modules/myparcelnl/vendor/myparcelnl/pdk/src/Base/Facade.php(25): MyParcelNL\PrestaShop\Pdk\Installer\Service\PsInstallerService->install()
#12 /.../modules/myparcelnl/myparcelnl.php(101): MyParcelNL\Pdk\Base\Facade::__callStatic()
#13 /.../modules/myparcelnl/myparcelnl.php(162): MyParcelNL->{closure}()
#14 /.../modules/myparcelnl/myparcelnl.php(102): MyParcelNL->withErrorHandling()
#15 /.../src/Adapter/Module/Module.php(271): MyParcelNL->install()
#16 /.../src/Core/Module/ModuleManager.php(109): PrestaShop\PrestaShop\Adapter\Module\Module->onInstall()
#17 /.../src/Core/Module

Additional context

myparcel

mcrielaard commented 8 months ago

Is there a workaround so i can install and configure this beta version in my test shop?

Martin

EdieLemoine commented 8 months ago

Hi @mcrielaard, do you see any errors in the console or network tabs of your browser's devtools when you're on the broken configuration page?

And it would be great if you could share the backend logs here, if there's any sort of error present. The files are in <root>/var/logs/myparcelnl/*.log.

I've (probably) fixed the error you ran into during the reset/uninstallation flow, but can't tell what's causing the empty screen without more information.

mcrielaard commented 8 months ago

Okay now the module is asking for my API key. When i intered it the following error occured: accountUpdateERROR handler ApiException: The class 'MyParcelNL\PrestaShop\Entity\MyparcelnlCarrierMapping' was not found in the chain configured namespaces PrestaShopBundle\Entity, MyParcelNL\PrestaShop\Entity\Concern, PrestaShop\Module\ProductComment\Entity at bm.doRequest (https://www.hetzilverhuys.com/new/modules/myparcelnl/views/js/backend/admin/dist/index.iife.js:21:65087) at async Object.Ce [as mutationFn] (https://www.hetzilverhuys.com/new/modules/myparcelnl/views/js/backend/admin/dist/index.iife.js:21:66593)

EdieLemoine commented 8 months ago

That's a common error we see a lot during development, but rarely hear about from users. This is usually resolved by clearing cache. For example, deleting the <prestashop installation folder>/var/cache, or going to Advanced parameters -> Performance and clearing the cache from there. Could you try this to see if it removes the error?

mcrielaard commented 8 months ago

Hi Edie, I removed the var folder but this doesn't resolve the error: ApiException: The class 'MyParcelNL\PrestaShop\Entity\MyparcelnlCarrierMapping' was not found in the chain configured namespaces PrestaShopBundle\Entity, MyParcelNL\PrestaShop\Entity\Concern, PrestaShop\Module\ProductComment\Entity.

EdieLemoine commented 8 months ago

@mcrielaard if this is still occurring, you can contact us at support@myparcel.nl to get better and faster support. They can help you via screen sharing and/or logging in to your website (if that's possible for you).

This is a caching problem in PrestaShop itself though, and we can't do much about it. It also occurs with the existing module, so I'm closing this issue.

mcrielaard commented 8 months ago

Okay i will do that. In the mean time I have removed the myparcel configuration from the database. Then i have the oppertunity to fill in the API-key again. When i save the key an error is displayed which says the API-key is invalid. (but its the right one for sure). When i reload the module the module shows nothing. I don't think it is a cache problem because i cleared all the cache and removed the var folder.

EdieLemoine commented 8 months ago

If you're able to, please share relevant logs from <root>/var/logs/myparcelnl/*.log. Any exception in the backend (such as from requests) will be logged there. In this case it's probably in error.log

mcrielaard commented 8 months ago

Hi Edie,

Please find attached the myparcel zip. myparcelnl.zip

mcrielaard commented 8 months ago

Please notice that my development shop is in a sub folder new.

{
"trace": [
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"line": 89,
"function": "classNotFoundInNamespaces",
"class": "Doctrine\Persistence\Mapping\MappingException",
"type": "::"
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"line": 207,
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"class": "Doctrine\Persistence\Mapping\AbstractClassMetadataFactory",
"type": "->"
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"line": 40,
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"class": "CompiledContainer",
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{
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"line": 52,
"function": "get41",
"class": "CompiledContainer",
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{
"file": "/home/zilverhuys/domains/hetzilverhuys.com/public_html/new/modules/myparcelnl/vendor/php-di/php-di/src/Definition/Reference.php",
"line": 45,
"function": "get",
"class": "_MyParcelNL\DI\CompiledContainer",
"type": "->"
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{
"file": "/home/zilverhuys/domains/hetzilverhuys.com/public_html/new/modules/myparcelnl/vendor/php-di/php-di/src/Definition/Resolver/ResolverDispatcher.php",
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{
"file": "/home/zilverhuys/domains/hetzilverhuys.com/public_html/new/modules/myparcelnl/vendor/php-di/php-di/src/Definition/Resolver/ParameterResolver.php",
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{
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"class": "_MyParcelNL\DI\Container",
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},
{
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{
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},
{
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"line": 25,
"function": "get",
"class": "MyParcelNL\Pdk\Base\Pdk",
"type": "->"
},
{
"file": "/home/zilverhuys/domains/hetzilverhuys.com/public_html/new/modules/myparcelnl/vendor/myparcelnl/pdk/src/Context/Model/PluginSettingsViewContext.php",
"line": 40,
"function": "__callStatic",
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"type": "::"
},
{
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},
{
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"function": "createPluginSettingsViewContext",
"class": "MyParcelNL\Pdk\Context\Service\ContextService",
"type": "->"
},
{
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"function": "resolveContext",
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},
{
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},
{
"file": "/home/zilverhuys/domains/hetzilverhuys.com/public_html/new/modules/myparcelnl/vendor/myparcelnl/pdk/src/Frontend/Service/FrontendRenderService.php",
"line": 214,
"function": "createContexts",
"class": "MyParcelNL\Pdk\Context\Service\ContextService",
"type": "->"
},
{
"file": "/home/zilverhuys/domains/hetzilverhuys.com/public_html/new/modules/myparcelnl/vendor/myparcelnl/pdk/src/Frontend/Service/FrontendRenderService.php",
"line": 201,
"function": "renderTemplate",
"class": "MyParcelNL\Pdk\Frontend\Service\FrontendRenderService",
"type": "->"
},
{
"file": "/home/zilverhuys/domains/hetzilverhuys.com/public_html/new/modules/myparcelnl/vendor/myparcelnl/pdk/src/Frontend/Service/FrontendRenderService.php",
"line": 148,
"function": "renderComponent",
"class": "MyParcelNL\Pdk\Frontend\Service\FrontendRenderService",
"type": "->"
},
{
"file": "/home/zilverhuys/domains/hetzilverhuys.com/public_html/new/modules/myparcelnl/vendor/myparcelnl/pdk/src/Base/Facade.php",
"line": 25,
"function": "renderPluginSettings",
"class": "MyParcelNL\Pdk\Frontend\Service\FrontendRenderService",
"type": "->"
},
{
"file": "/home/zilverhuys/domains/hetzilverhuys.com/public_html/new/modules/myparcelnl/src/Controller/SettingsController.php",
"line": 18,
"function": "__callStatic",
"class": "MyParcelNL\Pdk\Base\Facade",
"type": "::"
},
{
"file": "/home/zilverhuys/domains/hetzilverhuys.com/public_html/new/vendor/symfony/symfony/src/Symfony/Component/HttpKernel/HttpKernel.php",
"line": 169,
"function": "index",
"class": "MyParcelNL\PrestaShop\Controller\SettingsController",
"type": "->"
},
{
"file": "/home/zilverhuys/domains/hetzilverhuys.com/public_html/new/vendor/symfony/symfony/src/Symfony/Component/HttpKernel/HttpKernel.php",
"line": 81,
"function": "handleRaw",
"class": "Symfony\Component\HttpKernel\HttpKernel",
"type": "->"
},
{
"file": "/home/zilverhuys/domains/hetzilverhuys.com/public_html/new/vendor/symfony/symfony/src/Symfony/Component/HttpKernel/Kernel.php",
"line": 201,
"function": "handle",
"class": "Symfony\Component\HttpKernel\HttpKernel",
"type": "->"
},
{
"file": "/home/zilverhuys/domains/hetzilverhuys.com/public_html/new/beheer/index.php",
"line": 84,
"function": "handle",
"class": "Symfony\Component\HttpKernel\Kernel",
"type": "->"
}
],
"template": "<div\n data-pdk-context="CONTEXT"\n id="ID"></div>\n<script id="ID-script">\n(() => {\n var e = 'EVENT_PONG';\n var listener = function(event) {\n event.detail.render('COMPONENT', '#ID');\n document.getElementById('ID-script').remove();\n document.removeEventListener(e, listener);\n };\n\n document.addEventListener(e, listener);\n document.dispatchEvent(new Event('EVENT_PING'));\n})();\n</script>\n",
"contexts": [
"pluginSettingsView"
],
"templateParameters": {
"ID": "pdk-plugin-settings-1266222642",
"COMPONENT": "PluginSettings",
"EVENT_PING": "myparcel_pdk_ping",
"EVENT_PONG": "myparcel_pdk_pong"
},
"contextArguments": []
}
EdieLemoine commented 8 months ago

Thanks for sharing the logs, it still shows no other error apart from the namespace thing, though, but the subfolder thing may be a good lead!

Please still contact IT support if you haven't yet, you'll still probably end up being helped by me, but it'll be easier to share more (secure) information and help quicker, in a more hands-on way than to comment back and forth. My coworkers will probably ask to share credentials for your site with us so we can get a closer look at the issues, for example. :)