Do people come to "search" or "ask"?

mysociety / alaveteli-experiments

A collection of experiments and research to learn about what makes an Alaveteli grow

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Do people come to "search" or "ask"? #110

Open garethrees opened 7 years ago

garethrees commented 7 years ago

Number of searches (+ clicks on browse?) vs number of requests by month

Gemmamysoc commented 7 years ago

I would really like to know this!

Kind of related: I'd also really like to be able to determine if Alaveteli sites prevent authorities receiving duplicate requests. Do people generally start their use on the site by searching for a request? I guess it would be hard to track this.

Gemmamysoc commented 7 years ago

Louise, Rebecca and I recently discussed a related cross-Alaveteli site research question: What percentage of requesters are male/female? What percentage of browsers are male/female?

Results of this would be interesting to learn if one gender is more likely to ‘put their head above the parapet’ and make a request, and could prove that browsing requests is still serving an important function.

garethrees commented 7 years ago

Kind of related: I'd also really like to be able to determine if Alaveteli sites prevent authorities receiving duplicate requests.