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mysociety / alaveteli

Provide a Freedom of Information request system for your jurisdiction
https://alaveteli.org
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Privileges for Public Authority Users #41

Open RichardTaylor opened 13 years ago

RichardTaylor commented 13 years ago

Users with an email address domain matching that of the public authority domain (or users to which we've manually assigned the privilege level) ought get an improved user experience and access to more features.

(Careful to avoid giving excess privileges to those on webmail / ISP domains / those on council/gov subdomains)

Subsets of this issue are:

https://github.com/mysociety/alaveteli/issues/37 - Allow authorities to update status https://github.com/mysociety/alaveteli/issues/40 - Resend request button for authorities https://github.com/mysociety/alaveteli/issues/231 - Allow authorities to edit their request email address https://github.com/mysociety/alaveteli/issues/237 - Extend information we hold about public bodies

hsenag commented 12 years ago

https://github.com/mysociety/alaveteli/issues/427 - make the domain matching logic more sophisticated to avoid the webmail/ISP problem

RichardTaylor commented 3 years ago

Noting a case where a user made a FOI request to a public body by sending them a message via their user page rather than making a request via their body page.

An approach to dealing with public body users should seek to prevent such confusion.

RichardTaylor commented 2 years ago

Noting we do actually have public body users on WhatDoTheyKnow. We see them monitoring the site, and sometimes classifying requests and adding annotations.

RichardTaylor commented 2 years ago

We could let public bodies add / update their logos

https://github.com/mysociety/alaveteli/issues/6172

and an illustrative photo

https://github.com/mysociety/whatdotheyknow-theme/issues/880

RichardTaylor commented 2 years ago

Idea related to this - site banners shown only to public body users. We could specifically target some messages to users with a public body address, and perhaps more broadly a .gov.uk

RichardTaylor commented 1 year ago

Allow public body users to re-open correspondence threads which are closed to new responses. (ie. go further than "More structured way to request reopening of correspondence - #6791 ). [Idea noted from Slack]

RichardTaylor commented 1 year ago

Increasingly public bodies are offering advice as to how requesters could check their website for information before making a request.

We already offer links to disclosure logs and publication schemes and encourage users to search public body websites, and previous releases.

We could offer a "public body note" but it might need to be moderated or they might direct people to their own web-forms using it!

Perhaps its best that site admins add these kind of advice notes as has been done for example at https://www.whatdotheyknow.com/body/council_of_the_isles_of_scilly and https://www.whatdotheyknow.com/body/south_yorkshire_pensions_authority