mysociety / alaveteli

Provide a Freedom of Information request system for your jurisdiction
https://alaveteli.org
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Clearer emails to users informing them embargoed material is to be published #6761

Open RichardTaylor opened 2 years ago

RichardTaylor commented 2 years ago

This is aimed at preventing incidences of material being published unintentionally.

I'm noting a proposal made during a call.

Related:

RichardTaylor commented 2 years ago

User feedback:

it appears I missed the notification that they were due to be published.

garethrees commented 2 years ago

This probably requires #3420.

mdeuk commented 2 years ago

This probably requires #3420.

It would certainly help improve the presentation for most users, but we'll definitely need to ensure the plain text copy is sufficiently clear as to what needs doing.

The text in expiring_alert.text.erb and expired_alert.text.erb seem reasonably clear to me when used in singular form; but I fear that it might not be so clear if multiple requests were at play.

Having a nice button which allowed you to take action on all requests that are being alerted might help prevent any inadvertent errors.