Firstname Surname, firstname surname, FIRSTNAME SURNAME and Firstname SURNAME should ideally be treated the same.
This was a problem that I came across as part of dealing with an RtO/RtE where the standard C&A rule missed some versions of the full name in plain text correspondence due to capitalisation. Users often capitalise their name in an inconsistent way.
Firstname Surname, firstname surname, FIRSTNAME SURNAME and Firstname SURNAME should ideally be treated the same.
This was a problem that I came across as part of dealing with an RtO/RtE where the standard C&A rule missed some versions of the full name in plain text correspondence due to capitalisation. Users often capitalise their name in an inconsistent way.