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mysociety / fixmytransport

A site focussed on connecting and empowering people who share transport problems of different kinds.
http://www.mysociety.org/2010/03/15/mysocietys-next-12-months-fixmytransport-and-project-fosbury/
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Reply privately #653

Open smsm1 opened 12 years ago

smsm1 commented 12 years ago

In some cases, such as http://www.fixmytransport.com/campaigns/the-state-of-arriva-buses people want to be able to reply directly to the company without making details such as their address public. Being able to do this through the web site would make it a lot easier. Optionally someone should be able to a public comment too that they have responded to the company in the same action.

MyfanwyNixon commented 12 years ago

This could get complicated, but as FMT wants to encourage public correspondence, perhaps the 'reply in private' option could be switched on by admin when needed... (in the same way that 'tell person x who to write to next' is activated when required).

fmtdixon commented 12 years ago

Yes, I certainly like the above if the option could be provided. It would be nice if we could set it up so that the operator understood that their response would be private too.