search

mysociety / fixmytransport

A site focussed on connecting and empowering people who share transport problems of different kinds.
http://www.mysociety.org/2010/03/15/mysocietys-next-12-months-fixmytransport-and-project-fosbury/
Other
37 stars 10 forks source link

Table of number of complaints by operator #684

Open smsm1 opened 12 years ago

smsm1 commented 12 years ago

A table comparing the number of complaints by operator, to compare to other organisations. Also need to be able to customise the start and end dates of the table to be able to compare directly to other data sources.

https://twitter.com/fixmytransport/status/234978332847001600 https://twitter.com/fixmytransport/status/234953704778895360

Graphs of the number of complaints over time, would also be nice.

MyfanwyNixon commented 12 years ago

Could be back-end if we're not comfortable putting this in public - we've not previously pointed fingers at any specific operators for being 'worse' than others (in terms of number of complaints, or speed of responses or number of 'fixeds' etc).

As previously discussed with the wider team, it would be most useful to also include figures, where known, on number of passengers transported, so that the number of complaints could be seen as a proportion/percentage too.