Optimise one tab on operator pages for keywords such as 'complain to Stagecoach'.
We could point operator-specific Adwords towards them instead of the homepage, and also encourage better rankings in organic search for these phrases.
Users clicking ''complain to Stagecoach' could be taken to a point further down the reporting process than having to choose mode of transport etc - perhaps to the routes tab, where every route would have a 'complain about this route' button beside it.
Optimise one tab on operator pages for keywords such as 'complain to Stagecoach'.
We could point operator-specific Adwords towards them instead of the homepage, and also encourage better rankings in organic search for these phrases.
Users clicking ''complain to Stagecoach' could be taken to a point further down the reporting process than having to choose mode of transport etc - perhaps to the routes tab, where every route would have a 'complain about this route' button beside it.