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Internal things (intranet, mailing lists, web IRC)
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Segment Mailchimp mailing list #25

Closed MyfanwyNixon closed 7 years ago

MyfanwyNixon commented 7 years ago

This is an action out of this week's Board Meeting. Segmentation will allow us to target our messaging much more efficiently. We can create separate silos, but will still have the ability to message everyone, or combinations of segments.

We've agreed the fundamentals, but the details need more refinement, so please add your thoughts.

Question for discussion: Do we also add the existing Services list to this segment? This contains contacts mainly from our Data Breakfasts events, IIRC. If not, do we just ditch that list or shall we send them all an opt-in email ?

Some possible approaches include:

MyfanwyNixon commented 7 years ago

By the way - the main newsletter list is here: https://us9.admin.mailchimp.com/lists/members/?id=425649#p:1-s:25-so:null

Log-in details are on the wiki.

To create a new segment, go to manage contacts > segments. I've just done this and identified 680 email addresses ending in gov.uk, which I've put in a segment named 'Better Cities'.

Rather niftily, there's the option to keep this rule in place as new sign-ups occur.

NB some of these are addresses such as fco.gov.uk and gsi.gov.uk so we (read, @jukesie) may want to comb through these manually.

MyfanwyNixon commented 7 years ago

Gah sorry, sausage fingers - did not mean to close; meant to delete last comment (and have now done so) rather than saving it. Please ignore if you got an email notification!

MyfanwyNixon commented 7 years ago

Additionally: Within the main mailing list, I've added any email address ending in an org.uk or containing one of the major UK charities' names to a segment named 'Campaigners'; I've put any email addresses from major UK media into a segment named 'journalists'.

This is fairly rough-hewn stuff, but it is a start.

MyfanwyNixon commented 7 years ago

@jacksonj04 Coming out of the above - please could you take the Better Cities segment from Mailchimp (680 contacts which were selected because of their gov.uk email addresses) and remove any which are not council addresses?

Eg jobcentreplus.gov.uk - not wanted in this segment lambeth.gov.uk - wanted

Apparently @jukesie has a list of gov domains which could help. I believe that you'll be able to do this more quickly as an automated task than I can manually!

When I say 'remove', I mean please take the non-council addresses out of this segment; they can remain in the main mySociety newsletter list. Thank you!

MyfanwyNixon commented 7 years ago

Nudging @jacksonj04 for the above, if you're not too busy - @abimysoc can we consider this an internal priority?

jacksonj04 commented 7 years ago

I've created a new manual segment for the Better Cities list, which mostly involved stripping non-relevant emails out. However, this will not apply to future emails which sign up.

After looking at the MailChimp API for segmenting, I think we should be able to automate the creation and maintenance of an auto-updating segment(s) if we have a list of domains for councils we're interested in. I'm not sure if there is an upper limit on the number of rules we can have for a segment though, so wouldn't like to suggest this as a silver bullet.

MyfanwyNixon commented 7 years ago

@jacksonj04 Thanks Nick. That'd be great if we were able. I guess it should be looked at in concert with https://github.com/mysociety/internal/issues/26.

jacksonj04 commented 7 years ago

There is also the caveat that we have no guarantee those people are actually in "better cities" areas of work, so this would actually become a "local government" segment.

MyfanwyNixon commented 7 years ago

Yeah, I think that's understood - we've hit the same issue with the 'journalist' and 'funder' segments.

jukesie commented 7 years ago

Is there somewhere I can have a look at the new local gov list?

MyfanwyNixon commented 7 years ago

@jukesie Go to https://us9.admin.mailchimp.com/lists/members/?id=425649#p:1-s:25-so:null (password should be on the wiki) then 'view saved segments'.