Closed MyfanwyNixon closed 7 years ago
By the way - the main newsletter list is here: https://us9.admin.mailchimp.com/lists/members/?id=425649#p:1-s:25-so:null
Log-in details are on the wiki.
To create a new segment, go to manage contacts > segments. I've just done this and identified 680 email addresses ending in gov.uk, which I've put in a segment named 'Better Cities'.
Rather niftily, there's the option to keep this rule in place as new sign-ups occur.
NB some of these are addresses such as fco.gov.uk and gsi.gov.uk so we (read, @jukesie) may want to comb through these manually.
Gah sorry, sausage fingers - did not mean to close; meant to delete last comment (and have now done so) rather than saving it. Please ignore if you got an email notification!
Additionally: Within the main mailing list, I've added any email address ending in an org.uk or containing one of the major UK charities' names to a segment named 'Campaigners'; I've put any email addresses from major UK media into a segment named 'journalists'.
This is fairly rough-hewn stuff, but it is a start.
@jacksonj04 Coming out of the above - please could you take the Better Cities segment from Mailchimp (680 contacts which were selected because of their gov.uk email addresses) and remove any which are not council addresses?
Eg jobcentreplus.gov.uk - not wanted in this segment lambeth.gov.uk - wanted
Apparently @jukesie has a list of gov domains which could help. I believe that you'll be able to do this more quickly as an automated task than I can manually!
When I say 'remove', I mean please take the non-council addresses out of this segment; they can remain in the main mySociety newsletter list. Thank you!
Nudging @jacksonj04 for the above, if you're not too busy - @abimysoc can we consider this an internal priority?
I've created a new manual segment for the Better Cities list, which mostly involved stripping non-relevant emails out. However, this will not apply to future emails which sign up.
After looking at the MailChimp API for segmenting, I think we should be able to automate the creation and maintenance of an auto-updating segment(s) if we have a list of domains for councils we're interested in. I'm not sure if there is an upper limit on the number of rules we can have for a segment though, so wouldn't like to suggest this as a silver bullet.
@jacksonj04 Thanks Nick. That'd be great if we were able. I guess it should be looked at in concert with https://github.com/mysociety/internal/issues/26.
There is also the caveat that we have no guarantee those people are actually in "better cities" areas of work, so this would actually become a "local government" segment.
Yeah, I think that's understood - we've hit the same issue with the 'journalist' and 'funder' segments.
Is there somewhere I can have a look at the new local gov list?
@jukesie Go to https://us9.admin.mailchimp.com/lists/members/?id=425649#p:1-s:25-so:null (password should be on the wiki) then 'view saved segments'.
This is an action out of this week's Board Meeting. Segmentation will allow us to target our messaging much more efficiently. We can create separate silos, but will still have the ability to message everyone, or combinations of segments.
We've agreed the fundamentals, but the details need more refinement, so please add your thoughts.
Question for discussion: Do we also add the existing Services list to this segment? This contains contacts mainly from our Data Breakfasts events, IIRC. If not, do we just ditch that list or shall we send them all an opt-in email ?
[x] Pull out any known funders (@markcridge, @abimysoc or @paullenz to identify) and create a new Funders segment (NB not a new list).
[x] Journalists: Match any names from our Alaveteli Pro contacts and add them to the existing Alaveteli Pro mailing list. (Me)
[x] (To discuss/consider): Send out a single email to everyone on the main list, asking them to check boxes indicating what they are interested in. How do we want to slice this? We need to bear in mind that if we segment too aggressively, we won't have very frequent stories for some sections.
Some possible approaches include:
Just segment into the areas we've identified, ie Councils/funders/journalists/everyone else
Segment as above but also invite people to say they're interested in Campaigners' information too
Segment much more, eg into FOI/Better Cities/Democracy and/or UK/international work with various subsections of these also available...
[x]
Alter the sign-up form so that people self-select their segment at point of subscription.- broken out to #31[x] (To discuss/consider): Many people will not respond - they may not even open the survey email. Do we want to keep them on the main list? After all they've never unsubscribed so their email address is presumably still active.
[x] (To discuss/consider): Do we want to know more about our users, while we're asking? Eg optionally they tell us location/gender/ age?
[x] Myf to discuss frequency and timelines with stakeholders from each of the teams that are now represented by newsletter segments.