mysociety / pombola

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[ZA] How can we reduce confusion over the “Find your representative” form on the homepage? #2415

Open zarino opened 6 years ago

zarino commented 6 years ago

screenshot-2018-4-16 people s assembly

PMG have suggested that people are typing representatives’ names, or general search terms, into the “Find your representative” input on the homepage. Which returns useless location results like this:

screenshot-2018-4-16 people s assembly 1

They’ve suggested changing the title of the form to “Find your constituency office and representatives” (to make “office” more prominent, and give a clue that you’re searching for a location). Or, more radically, removing the search form entirely, and instead linking to it, on a separate page, via a big red button like the “Write to…” buttons further down the page.

They’d like our advice on what might work best.

zarino commented 6 years ago

My first reaction was something like this:

screenshot-2018-4-16 people s assembly 2

That’s it! Although I do still wonder whether “Find your…” is too ambiguous, and might be misunderstood as meaning “Search for your… by name”. I wonder how else we could word the heading?

zarino commented 6 years ago

Just had a thought about a heading for that form. What about "Who represents you?"

JenMysoc commented 6 years ago

Ok we have feedback from PMG :)

They would like the following options from @zarino

“Who represents you?” to replace “Find Your Representative” “grey text inside inputs should be a “placeholder” example of valid input, not an instruction on what to enter, i.e. Show an example location, to give people a hint that they too should type in a location; with bigger font

zarino commented 6 years ago

Pull request here: https://github.com/mysociety/pombola/pull/2435