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mysociety / popit

DEPRECATED - Development on PopIt has stopped and it is no longer being maintained
https://goo.gl/Vvej4Q
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Forgotten password emails delayed by SPF errors #834

Closed tmtmtmtm closed 9 years ago

tmtmtmtm commented 9 years ago

I requested a Password Reset email this morning, but it took about 40 minutes to arrive. The headers contain the lines:

Received-SPF: softfail (google.com: domain of transitioning popit@mysociety.org does not designate 75.126.24.68 as permitted sender) client-ip=75.126.24.68;
Authentication-Results: mx.google.com;
       spf=softfail (google.com: domain of transitioning popit@mysociety.org does not designate 75.126.24.68 as permitted sender) smtp.mail=popit@mysociety.org
mhl commented 9 years ago

@Flupsy Perhaps you could take a look into this?

Flupsy commented 9 years ago

@tmtmtmtm could you paste the full headers please?

Flupsy commented 9 years ago

It looks like your mail rewriting service isn't using SRS, so Google objects to mail from popit@mysociety.org appearing to be sent directly from it.

tmtmtmtm commented 9 years ago

Ah, that's interesting to know. The text is a little misleading to me then (though perhaps anyone who's geeky enough to even look at mail headers should be able to read them better than I can?), but if it's not a problem with PopIt, there's presumably nothing to be done here...

Flupsy commented 9 years ago

Unfortunately the text is generated at Google :/