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mysociety / writetothem

Write to your MP, MEP, & other elected representatives.
https://www.writetothem.com
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User suggestion: measure timeliness of response #333

Open MyfanwyNixon opened 8 years ago

MyfanwyNixon commented 8 years ago

I'd like to suggest that you add a second supplementary question to this follow-up survey. Give respondents an opportunity to indicate how swiftly they received a reply from their MP, eg same day, within two working days, within a week, or other period. You could then use that data to highlight how some elected representatives are better than others at timely engagement with those they purport to represent.

In my own case I used the site recently to write to Desmond Swayne (New Forest West). I was seriously impressed to subsequently receive a personal email reply from Desmond within 30 minutes (that's right, 30 minutes!) of your despatching my communication to him.

There's a great example of how your measurement might be enhanced, showing the Desmond Swayne is e-communication savvy and ready, yet currently there's no means of distinguishing between MPs and their responsiveness. Until recently Julian Lewis (New Forest East) was my MP. You were fortunate if you received a written reply from Mr Lewis within seven days of writing to him on constituency matters!