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mysteriumnetwork / mysterium-vpn-desktop

Mysterium VPN is a Desktop VPN client for Windows, macOS and Linux
https://mysterium.network/apps
MIT License
199 stars 41 forks source link

[bug] #224

Closed AlexTechGR closed 2 years ago

AlexTechGR commented 2 years ago

I encountered a bug when depositing money into the myst app: Money deposited, 0 myst I donloaded the app, created an identity, topped up for 11.43 the payment failed from the side of the myst payment provider but went through on my side (revolut). I restarted the app and got into the panel with the vpn locations, however, 0 myst on the top. εικόνα

ID: 6c59ebe6-76ac-4f0f-b270-f1317e584be4 Address: 0xecdfe24c49971679bd86437eabbe9bdf203ac97c

tadaskay commented 2 years ago

@AlexTechGR Thanks for reporting this! So sorry that it didn't work out for you as intended. I was able to find and validate this transaction - it went through just fine, but our payment backend failed to update the order status.

Would you like to receive MYST that you ordered addressed to the ID 0xecdfe24c49971679bd86437eabbe9bdf203ac97c or a refund to your card?

AlexTechGR commented 2 years ago

I would like a refund please, since I am unable to login to my mysterium acocunt for the myst to be deposited there. When I try to import my identity it says an account already exists and I can't get into the interface anymore.

tadaskay commented 2 years ago

I've issued a full refund