mysteriumnetwork / mysterium-vpn-desktop

Mysterium VPN is a Desktop VPN client for Windows, macOS and Linux
https://mysterium.network/apps
MIT License
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[bug] Failed to Create Wintun Tunnel #463

Closed adinetech closed 1 year ago

adinetech commented 1 year ago

Describe the bug After installing Mysterium VPN, the consumer encountered an error that prevented him from establishing a connection. The error message suggests a failure in creating the Wintun tunnel due to an interface creation error. Specifically, it mentions that the system cannot find the specified file, resulting in the inability to establish the Wintun tunnel.

To Reproduce Steps to reproduce the behavior:

  1. Install Mysterium VPN on a Windows device.
  2. Launch the Mysterium VPN application.
  3. Attempt to establish a connection to a VPN server.
  4. Observe the error message mentioned above - refer to screenshot#1 at Screenshots

Expected behavior Usually, Reinstalling the Mysterium VPN fixes this problem.

Logs main.log -> https://cdn.discordapp.com/attachments/614079733663006752/1126168634084040774/main.log mysterium-node.log -> https://cdn.discordapp.com/attachments/614079733663006752/1126168762119368795/mysterium-node.log myst_supervisor.log -> https://cdn.discordapp.com/attachments/614079733663006752/1126168897582796910/myst_supervisor.log

Error log - found on myst_supervisor.log

2023-07-05T08:00:25.000 INF Creating Wintun interface
2023-07-05T08:00:25.000 ??? Installing driver 0.14
2023-07-05T08:00:25.000 ??? Extracting driver
2023-07-05T08:00:25.000 ??? Installing driver
2023-07-05T08:00:26.000 ??? Could not install driver C:\WINDOWS\Temp\9995f7a27172cf5c8c26f8bf6bc278a1c249779a93fd32356cabab97c7c57f69\wintun.inf to store: The system cannot find the file specified. (Code 0x00000002)
2023-07-05T08:00:26.000 ERR wg-up failed error="failed to create TUN device myst: could not create Wintun tunnel: Error creating interface: The system cannot find the file specified."
2023-07-05T08:00:54.000 ERR discover-gateway failed error=" OK!\r\n: %!w(<nil>)"
2023-07-05T08:00:58.000 INF Creating Wintun interface
2023-07-05T08:00:58.000 ??? Installing driver 0.14
2023-07-05T08:00:58.000 ??? Extracting driver
2023-07-05T08:00:58.000 ??? Installing driver
2023-07-05T08:00:59.000 ??? Could not install driver C:\WINDOWS\Temp\3dbca16f613fb14a84f8715be7c38f38c6aa3128e2fd9c3a992a5bc41a5f62b8\wintun.inf to store: The system cannot find the file specified. (Code 0x00000002)
2023-07-05T08:00:59.000 ERR wg-up failed error="failed to create TUN device myst: could not create Wintun tunnel: Error creating interface: The system cannot find the file specified."

Screenshots image

stale[bot] commented 1 year ago

This issue has been automatically marked as stale because it has not had recent activity. It will be closed if no further activity occurs. Is this issue still relevant?