myvoice-nigeria / myvoice

MyVoice Nigeria
https://myvoicenigeria.com
BSD 2-Clause "Simplified" License
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General Feedback Survey - Users receiving unintented error msg - Aug 1 #205

Open laurenweinstein opened 10 years ago

laurenweinstein commented 10 years ago

@Boyombo It seems that users are receiving an unintended error message.

The user sent "star" to 55999, which is an acceptable trigger for the generic survey (as is 55999). While they did receive the survey, they also received an error message.

Could we make sure that the system is accepting the following triggers for the generic survey? (They're included in text it, but perhaps not built into the system elsewhere.)

start star 55999

screen shot 2014-07-31 at 1 20 09 pm

boyombo commented 10 years ago

Textit was supposed to route this message to the survey flow but sent it instead to the registration flow