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nLabs-nScope / nScope-releases

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First time using: failed to connect #36

Closed stgnet closed 6 years ago

stgnet commented 6 years ago

This is the first time I'm trying to use the nScope received via KS. I've downloaded windows 0.8 app, and when I start it I get failed to connect error. Running on Windows 10. Pressing power button lights up red 5v and blue -5v lights. Unsure how to resolve issue.

davidjmeyer commented 6 years ago

If the green lights are not showing, then nScope is not properly connecting to the computer.

Can you try a different USB cable, or try wiggling the USB cable to see if it's a connection problem?

stgnet commented 6 years ago

Issue was resolved by using a usb 2.0 port instead of a usb 3.0 port.

davidjmeyer commented 6 years ago

Interesting, thanks for following up.