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nad-ang / issue-test

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URGENT! API key access issue #8

Closed DSTBNCI closed 1 month ago

DSTBNCI commented 1 month ago

Hello nad-ang, API key generated during Team4 Code Whisperer setup in IBM Cloud does not work. Requesting the project owner to revoke initial API key and re-generate the key. Please treat this issue with priority.

nad-ang commented 1 month ago

Hello DSTBNCI, Thank you for submitting the issue request. We apologize for the inconvenience and are looking into it urgently.

nad-ang commented 1 month ago

Suggested solution by our Repo Issue ChatBot: I don't know. The article does not provide information on how to resolve an API key access issue or how to revoke and re-generate an API key.

anandgovardhan commented 1 month ago

Hi DSTBNCI, Sometimes API keys can have permissions or scope issues. Have you checked if the key has the right permissions? Maybe try re-checking the settings in IBM Cloud.

DSTBNCI commented 1 month ago

Hi @anandgovardhan, thanks for the suggestion. I checked the permissions and they seem correct. However, the API key is still not working. Any other ideas?

AzaBor23 commented 1 month ago

Hi @DSTBNCI, I had a similar issue with API keys in the past. One thing you might try it revoking the old key and generating a new one yourself. If you have access, go to IBM Cloud dashboard, navigate to the API key section and see if there's an option regenerate the key. Make sure the new key has right scopes and permissions.

DSTBNCI commented 1 month ago

Hi @AzaBor23, thanks for the suggestion. I tried to revoke the old key and generate a new one, but I'm facing some issues. The system doesn't allow me to revoke the key. Could this be an issue with my access level?

Johndevops88 commented 1 month ago

Hello @DSTBNCI , thank you for bringing this to our attention. Let's resolve this as quickly as possible.

  1. Log in to your IBM Cloud account.
  2. Navigate to the "API Keys" section under your user profile.
  3. Find the API key associated with Team4 Code Whisperer and click on it.
  4. There should be an option to revoke the key. If it’s not visible, it might be an access issue, and you would need to have the right permissions.
  5. After revoking the key, generate a new one by clicking on the "Create" button. Please let me know if you encounter any issues during these steps. We are here to help!

Project Team.

DSTBNCI commented 1 month ago

Thank you @https://github.com/Johndevops88! I followed your instructions, but I'm unable to see the revoke option. It seems like I don't have the necessary permissions to perform this action. What should I do next?

Johndevops88 commented 1 month ago

Hi @DSTBNCI, if you don't see the revoke option, it likely means you need elevated permissions. Please reach out to your IBM Cloud account admin to grant you the necessary permissions, or have them perform the key revocation and regeneration for you. Once you have the new key, you should be able to use it without any issues.

DSTBNCI commented 1 month ago

Hi @https://github.com/Johndevops88, I contacted our IBM Cloud admin, and they helped me revoke the old key and generate a new one. I’ve entered the new API key, and everything is working perfectly now. The setup is complete, and I'm happy to start working with Team4 Code Whisperer. Thank you so much for your help!

Update: The issue has been resolved. With the help of @https://github.com/Johndevops88, I was able to revoke the old API key and generate a new one. The new key works perfectly. Thanks, everyone, for your support!

nad-ang commented 1 month ago

A user, DSTBNCI, reported an urgent issue with their API key access for the Team4 Code Whisperer setup in IBM Cloud. The API key did not work, and the user requested the project owner to revoke and re-generate the key. Users nad-ang, anandgovardhan, AzaBor23, and Johndevops88 provided suggestions, including checking permissions, regenerating the key, and verifying access levels. The issue was resolved when DSTBNCI's IBM Cloud admin helped revoke the old key and generate a new one.