Getting Error 400 from the API server. It was working fine yesterday.

[ksegla]

Hi I wrote about the error 500 yesterday and you fixed that. Thanks! It was working perfectly till this morning. Now, it keeps sending me Error 400. I don't think it's on my side since the same requests were working yesterday.

[xzitlou]

Hello, the 400 error sends a response JSON. Could you try printing that JSON and sharing it with us, please?

[ksegla]

Here is what I got from the server response

statusCode: Failed with status code: 400 reasonPhrase: Bad Request
request: POST https://api.backgroundremoverai.com/v1/convert/

stream: {"error": "", "params": {"key": "MYAPIKEY", "file_count": 0}}

Again, the exact same code was working well yesterday (like 12 hours ago)

[xzitlou]

Thanks, let me check

[ksegla]

@xzitlou Using the exact js code provided on the website and printing all the response, I got this:

{
    "statusCode": 400,
    "body": "{\"error\": \"\", \"params\": {\"key\":[MY_API_KEY], \"file_count\": 1}}",
    "headers": {
        "server": "nginx",
        "date": "Mon, 13 Nov 2023 14:44:31 GMT",
        "content-type": "application/json",
        "content-length": "85",
        "connection": "close",
        "x-frame-options": "DENY",
        "vary": "Origin",
        "x-content-type-options": "nosniff",
        "referrer-policy": "same-origin",
        "cross-origin-opener-policy": "same-origin"
    },
    "request": {
        "uri": {
            "protocol": "https:",
            "slashes": true,
            "auth": null,
            "host": "api.backgroundremoverai.com",
            "port": 443,
            "hostname": "api.backgroundremoverai.com",
            "hash": null,
            "search": null,
            "query": null,
            "pathname": "/v1/convert/",
            "path": "/v1/convert/",
            "href": "https://api.backgroundremoverai.com/v1/convert/"
        },
        "method": "post",
        "headers": {
            "Authorization": [MY_API_KEY],
            "Content-Type": "multipart/form-data; boundary=--------------------------[SOME_NUMBERS_I REMOVED_TO_BE_SAFE]",
            "content-length": 244926
        }
    }
}

[xzitlou]

Can you help me with your email address, or please submit the contact form https://www.backgroundremoverai.com/contact/ I will check your account details

[xzitlou]

Thanks, I received your email address; I will come back to you ASAP

[xzitlou]

@ksegla, sorry for the delay. Yesterday we performed a migration that broke the API, but it should be resolved now. We apologize for any inconvenience caused.

[ksegla]

Hi Thanks. It's working again (possibly slightly slower though, not sure).

[nadermx]

The speed depends on the img/video some take a bit longer than others. Either way, thanks