Return Item - Clerk

[nadinebo]

Description

As a Clerk, upon the Customer's request I would like to return their previously purchased items so I can keep them satisfied with their purchase

Priority: 2

Acceptance Criteria

• Clerks are able to see a Return option (button) on the website
• When the Clerk selects the Return option they are presented with a form that has three fields - Customer ID, Receipt/Order Number, and Receipt/Order Date
• After correctly entering all the information the database finds a Customer by their ID and credits the amount on their Credit Card
• If the information provided by the Clerk is incorrect, the system presents an error, which can be one of: "The receipt/order number entered is invalid" or "The return period of 15 days has been exceeded." and prompts them to Try Again or Cancel

Testing plan

• Verify that the receipt/order number provided matches the date and that the date is within the 15 day return period
• Verify that the money is credited back onto the correct Customer's Credit Card (i.e., the Credit Card used to pay for the purchase)
• Verify that the amount issued back to the Customer is the price only for the refunded item and nothing more/less
• Verify that the refund has been recorded internally in the system

Story points:

Tasks

[nicole-wright]

I wrote the functionality for this item in presentation, it's in a function called processReturns. Once we have a GUI we can add a link to this and move the function to a new file or something. It should take an input for receipt ID, and use that to do the validation. It should use the build table function to return the return record to the user for verification.