Create a fully featured Support Center in your WordPress setup without any third party dependency, completely FREE. Get a built-in Knowledgebase too. The plugin is available on WordPress.org repository:
At present no active development is happening in this plugin due to a lack of time, I'm afraid. But hopefully, sometime in the future, the feature will be added, inshaALLAH.
Looking for an update for file attachments to tickets to be added to NanoSupport.
The ticket system is in need for being able to attach files to tickets from both user and agent/admin.
Will need to include being able to choose what file types can be uploaded and the file size.
There is another issue ticket on this subject. but that is closed at https://github.com/nanodesigns/nanosupport/issues/4.
Requests for this feature have been since 2016, It is now July 2021. Is this going to be available anytime soon?