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nanodesigns / nanosupport

Create a fully featured Support Center in your WordPress setup without any third party dependency, completely FREE. Get a built-in Knowledgebase too. The plugin is available on WordPress.org repository:
https://wordpress.org/plugins/nanosupport/
GNU General Public License v2.0
50 stars 13 forks source link

Can I Change status options? #14

Open jacqualinelee opened 7 years ago

jacqualinelee commented 7 years ago

Where it says Open or Under Review - I have 10 different status I want to put there. How do I do this?

mayeenulislam commented 7 years ago

Custom status is not currently available with v0.2.2. We're filing this as a new feature request/enhancement. InshALLAH, we'll work on this in any future release.

Please note, there are some issues regarding custom status. Because the ticket color/highlighting option is currently triggered from CSS files. If we move for custom status, we may need to store the chosen colors in database along with the statuses.

BTW, thank you for the feature request. We'll work on this in any future release inshALLAH.

mayeenulislam commented 7 years ago

Where it says Open or Under Review - I have 10 different status

Can you please provide us some of them? It'll help us sorting things on the way and judging things from a user's perspective. :)