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nanodesigns / nanosupport

Create a fully featured Support Center in your WordPress setup without any third party dependency, completely FREE. Get a built-in Knowledgebase too. The plugin is available on WordPress.org repository:
https://wordpress.org/plugins/nanosupport/
GNU General Public License v2.0
50 stars 13 forks source link

Users can set them as support agent themselves #23

Closed wptech68 closed 7 years ago

wptech68 commented 7 years ago

Actual behavior

User can set himself as support agent

Steps to reproduce

  1. Login as a user
  2. Go to profile
  3. Set himself as support agent

Expected behavior

Setting a support agent should only be available for admins and/or other agents, and not for everyone. even is not a big problem since they cannot be assigned to a ticket, they should not see this option on their profiles

wptech68 commented 7 years ago

I dont see this as an enhancement, but a bug to be fixed however, I dont see how to label tickets here

mayeenulislam commented 7 years ago

We think making or unmaking support agent should be reserved only for the admins (administrator and editor), and not for the agents.

mauamolat commented 5 years ago

I disabled the admin panel for other users as administrator to avoid this issue.