Support agent loses his status on profile update

nanodesigns / nanosupport

Create a fully featured Support Center in your WordPress setup without any third party dependency, completely FREE. Get a built-in Knowledgebase too. The plugin is available on WordPress.org repository:

https://wordpress.org/plugins/nanosupport/

GNU General Public License v2.0

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Support agent loses his status on profile update #34

Closed wptech68 closed 7 years ago

wptech68 commented 7 years ago

today I found a bug if a support agent update his profile from standard wp profile page, his "support agent status" is lost so admin needs to set him again as a support agent from admin menu

looks the profile update form , which does NOT show the support agent satus for regular members and agents (which is fine), is sending a hidden blank value when updating the profile, so removing the support agent status for this user.

mayeenulislam commented 7 years ago

Bug confirmed. 😞 Milestone ahead. Thanks for your constant support. That's unbelievable. 👍