search

nanodesigns / nanosupport

Create a fully featured Support Center in your WordPress setup without any third party dependency, completely FREE. Get a built-in Knowledgebase too. The plugin is available on WordPress.org repository:
https://wordpress.org/plugins/nanosupport/
GNU General Public License v2.0
50 stars 13 forks source link

Cannot select client as author #40

Closed mayeenulislam closed 7 years ago

mayeenulislam commented 7 years ago

@mathiasscherer reported a default WordPress feature that was intentionally kept to let the Admin add ticket on behalf of their clients (support_seeker) isn't working as expected.

We're keeping this as a feature request, and inshALLAH we can do this.

elizxer commented 6 years ago

on behlalf of user, how?

mayeenulislam commented 6 years ago

Please find the :notebook_with_decorative_cover: User Guide article on How to add ticket on behalf of someone else?.

elizxer commented 6 years ago

thank you very much, you just saved me time and money, hey don't forget to show tickets only specific department and not the whole "MY TICKET"