Ticket creation and ticket response by email?

nanodesigns / nanosupport

Create a fully featured Support Center in your WordPress setup without any third party dependency, completely FREE. Get a built-in Knowledgebase too. The plugin is available on WordPress.org repository:

https://wordpress.org/plugins/nanosupport/

GNU General Public License v2.0

50 stars 13 forks source link

Ticket creation and ticket response by email? #6

Open mayeenulislam opened 7 years ago

mayeenulislam commented 7 years ago

As user Brent asked for:

This plugin looks excellent and seems to cover most bases. I'm just curious if there are plans to have ticket creation by email? Ideally, you could also reply to tickets by email. I know this is probably a tough feature to do, but if you could, that would be amazing.

Suggested first by Mike Andreasen on Facebook PM.

nezam05 commented 7 years ago

I was about to open an issue asking for this feature too. This would be a very good addition indeed.

mauamolat commented 5 years ago

Totally agree!