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nanodesigns / nanosupport

Create a fully featured Support Center in your WordPress setup without any third party dependency, completely FREE. Get a built-in Knowledgebase too. The plugin is available on WordPress.org repository:
https://wordpress.org/plugins/nanosupport/
GNU General Public License v2.0
50 stars 13 forks source link

Paid tickets by credits #77

Open morvy opened 5 years ago

morvy commented 5 years ago

Is it possible to add micro payments (any credit/wallet system) for tickets?

My scenario is this:

  1. customer opens a ticket, uploads his file to be modified, chooses tags/categories of ticket, priority and submits the ticket
  2. each tag/category has its own credit price, priority as well, so the total credit value is calculated and withdrawn from user's wallet
  3. after modifying the file, agent uploads the file, marks the ticket as solved and the customer receives the email with a link to the file.
  4. (optional) If the file wasn't modified in time, customer receives predefined amount of credits back as a compensation

Credits system could be for example myCRED ?

mayeenulislam commented 5 years ago

New concept, obviously. We can keep that as a feature request for sure. But I'm afraid we don't have full preparation for proceeding with the feature right now. It has to support attachment feature, but it's still under development. Issue #4.

So, for now, we're keeping this as a feature request. InshALLAH will address in future ASAP.