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nanodesigns / nanosupport

Create a fully featured Support Center in your WordPress setup without any third party dependency, completely FREE. Get a built-in Knowledgebase too. The plugin is available on WordPress.org repository:
https://wordpress.org/plugins/nanosupport/
GNU General Public License v2.0
50 stars 13 forks source link

Plugin showing "You must accept the privacy policy" checkbox and I can't check that #87

Closed JerryDelgado closed 4 years ago

JerryDelgado commented 4 years ago

Hola gracias por tan excelente producto a la hora de la instalación y pruebas todo se ve muy bien pero a la hora de responder o sea de mi lado o de el lado del que hace la consulta sale este error (ERROR: Debes aceptar la política de privacidad para enviar comentarios.) El problema es que no me da opciones para aceptar políticas y para tener alguna acción espero si respuesta y ayuda pronto

mayeenulislam commented 4 years ago

Hello @JerryDelgado actually we're not Spanish. So Google Translate translated your message to:

Hi, thanks for such an excellent product at the time of installation and testing everything looks great but at the time of answering either on my side or on the side of the one who makes the query this error comes out (BUG: You must accept the privacy policy to post comments.) The problem is that it doesn't give me options to accept policies and to have any action I hope if answer and help soon

What we understood is: You're getting a checkmark saying to accept terms. But actually there is no such code in our plugin. You can check the code in this repo.

It must be coming from another plugin or your theme. Try deactivating all the plugins but NanoSupport, and switch back to a default theme and see whether the issue persists or not.

Thank you for using NanoSupport.

JerryDelgado commented 4 years ago

Gracias efectivamente un complemento genero el conflicto ya esta resulto, gracias por tan excelente trabajo y por hacer una herramienta tan potente y buena YA ESTA RESULTO

mayeenulislam commented 4 years ago

Nice to hear that, you sorted out the issue and thanks for the complement.

If you love the plugin you can complement us by giving the plugin a 5-star (⭐️⭐️⭐️⭐️⭐️) review on the wp.org 😃 https://wordpress.org/support/plugin/nanosupport/reviews/#new-post