search

nanodesigns / nanosupport

Create a fully featured Support Center in your WordPress setup without any third party dependency, completely FREE. Get a built-in Knowledgebase too. The plugin is available on WordPress.org repository:
https://wordpress.org/plugins/nanosupport/
GNU General Public License v2.0
50 stars 13 forks source link

Knowledgebase Search Plugin Not working #97

Closed deonvisser closed 4 years ago

deonvisser commented 4 years ago

The plugin fails to install it says that No such plugin exists on installation.

This is the system details.....

NanoSupport Environment

5.4.1 0.6.0 Disabled BuddyBoss Child – 1.0.0 BuddyBoss Theme – 1.5.0 Off No en_US Apache 256 MB 7.3.18-1+0~20200515.59+debian9~1.gbp12fa4f 5.5.5 — We recommend a minimum MySQL version of 5.6. See: WordPress minimum requirements

I am running mariaDB.

mayeenulislam commented 4 years ago

This is the support channel for the free version of the plugin. Can you please write us at: support@nanodesignsbd.com?

Would love to have your email with the following things:

  1. A screenshot of the error, and
  2. what are the steps you followed on installing the plugin
mayeenulislam commented 4 years ago

As no email received. Hopefully you figured out the issue by yourself. FYKI, there's a User Manual on the first zip file, which will guide you on everything, inshaALLAH. Thank you for using our product. Closing here.