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natekspencer / hacs-vivint

Home Assistant integration for a Vivint home security system.
MIT License
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Cameras connected via POE switch not loading anymore #124

Closed awss12312 closed 6 months ago

awss12312 commented 7 months ago

The problem

Issue seems to have started within the past few months. All POE cameras show as “connected” but “unavailable”. Issue is not affected WiFi cameras and cameras connected via wireless POE bridge

What version of Home Assistant Core are you running?

core-2023.10.1

What was the last working version of Home Assistant Core?

No response

Anything in the logs that might be useful?

No response

Additional information

No response

natekspencer commented 7 months ago

Can you share a screenshot and turn on debugging to see if there are any errors in the logs? And these cameras were working before? I'm having issues lately with my PoE cameras as well, but not the same you seem to be referring to. Mine are connected and show all the sensors, but the stream doesn't seem to connect as well as it used to for PoE cameras.

awss12312 commented 7 months ago

IMG_0110 IMG_0111

natekspencer commented 7 months ago

Are the other motion sensors or toggles also unavailable or can you control them? Unfortunately, this just uses the RTSP stream and there isn't anything I'm aware of outside of that to enable video in HA.

awss12312 commented 7 months ago

Turned on debugging and these are the errors I see:

Logger: homeassistant.components.stream.stream.camera.backyard Source: components/stream/init.py:431 Integration: Stream (documentation, issues) First occurred: 6:49:42 AM (104 occurrences) Last logged: 9:42:53 PM

Error from stream worker: Error opening stream (INVALIDDATA, Invalid data found when processing input) rtsp://:@192.168.1.249:554/stream1,audio=opus

Logger: homeassistant.components.stream.stream.camera.front_yard Source: components/stream/init.py:431 Integration: Stream (documentation, issues) First occurred: 9:48:53 PM (5 occurrences) Last logged: 9:50:33 PM

Error from stream worker: Error opening stream (INVALIDDATA, Invalid data found when processing input) rtsp://:@192.168.1.97:554/stream1,audio=opus

awss12312 commented 7 months ago

image

A bunch of other sensors seem to be offline also. I believe they stopped working around the same time. The cameras seem to be detecting motion just fine but just not showing video.

github-actions[bot] commented 6 months ago

This issue has now been marked as stale and will be closed if no further activity occurs.