[BUG] Can't Download From Qobuz

ediskrad73 commented 8 months ago

Describe the bug

Cannot download from Qobuz with 2.0.4

Command Used

Debug Traceback

[07:40:05] INFO     App id/secrets not found, fetching              qobuz.py:157
╭───────────────────── Traceback (most recent call last) ──────────────────────╮
│ /Library/Frameworks/Python.framework/Versions/3.11/lib/python3.11/site-packa │
│ ges/aiohttp/connector.py:992 in _wrap_create_connection                      │
│                                                                              │
│    989 │   │   │   async with ceil_timeout(                                  │
│    990 │   │   │   │   timeout.sock_connect, ceil_threshold=timeout.ceil_thr │
│    991 │   │   │   ):                                                        │
│ ❱  992 │   │   │   │   return await self._loop.create_connection(*args, **kw │
│    993 │   │   except cert_errors as exc:                                    │
│    994 │   │   │   raise ClientConnectorCertificateError(req.connection_key, │
│    995 │   │   except ssl_errors as exc:                                     │
│                                                                              │
│ /Library/Frameworks/Python.framework/Versions/3.11/lib/python3.11/asyncio/ba │
│ se_events.py:1112 in create_connection                                       │
│                                                                              │
│                           ... 2 frames hidden ...                            │
│                                                                              │
│ /Library/Frameworks/Python.framework/Versions/3.11/lib/python3.11/asyncio/ss │
│ lproto.py:557 in _do_handshake                                               │
│                                                                              │
│ /Library/Frameworks/Python.framework/Versions/3.11/lib/python3.11/ssl.py:979 │
│ in do_handshake                                                              │
│                                                                              │
│    976 │                                                                     │
│    977 │   def do_handshake(self):                                           │
│    978 │   │   """Start the SSL/TLS handshake."""                            │
│ ❱  979 │   │   self._sslobj.do_handshake()                                   │
│    980 │                                                                     │
│    981 │   def unwrap(self):                                                 │
│    982 │   │   """Start the SSL shutdown handshake."""                       │
╰──────────────────────────────────────────────────────────────────────────────╯
SSLCertVerificationError: [SSL: CERTIFICATE_VERIFY_FAILED] certificate verify
failed: self-signed certificate in certificate chain (_ssl.c:1006)

The above exception was the direct cause of the following exception:

╭───────────────────── Traceback (most recent call last) ──────────────────────╮
│ /Library/Frameworks/Python.framework/Versions/3.11/bin/rip:8 in <module>     │
│                                                                              │
│   5 from streamrip.rip import rip                                            │
│   6 if __name__ == '__main__':                                               │
│   7 │   sys.argv[0] = re.sub(r'(-script\.pyw|\.exe)?$', '', sys.argv[0])     │
│ ❱ 8 │   sys.exit(rip())                                                      │
│   9                                                                          │
│                                                                              │
│ /Library/Frameworks/Python.framework/Versions/3.11/lib/python3.11/site-packa │
│ ges/click/core.py:1157 in __call__                                           │
│                                                                              │
│                           ... 20 frames hidden ...                           │
│                                                                              │
│ /Library/Frameworks/Python.framework/Versions/3.11/lib/python3.11/site-packa │
│ ges/aiohttp/connector.py:1204 in _create_direct_connection                   │
│                                                                              │
│   1201 │   │   │   )                                                         │
│   1202 │   │   │                                                             │
│   1203 │   │   │   try:                                                      │
│ ❱ 1204 │   │   │   │   transp, proto = await self._wrap_create_connection(   │
│   1205 │   │   │   │   │   self._factory,                                    │
│   1206 │   │   │   │   │   host,                                             │
│   1207 │   │   │   │   │   port,                                             │
│                                                                              │
│ /Library/Frameworks/Python.framework/Versions/3.11/lib/python3.11/site-packa │
│ ges/aiohttp/connector.py:994 in _wrap_create_connection                      │
│                                                                              │
│    991 │   │   │   ):                                                        │
│    992 │   │   │   │   return await self._loop.create_connection(*args, **kw │
│    993 │   │   except cert_errors as exc:                                    │
│ ❱  994 │   │   │   raise ClientConnectorCertificateError(req.connection_key, │
│    995 │   │   except ssl_errors as exc:                                     │
│    996 │   │   │   raise ClientConnectorSSLError(req.connection_key, exc) fr │
│    997 │   │   except OSError as exc:                                        │
╰──────────────────────────────────────────────────────────────────────────────╯
ClientConnectorCertificateError: Cannot connect to host play.qobuz.com:443
ssl:True [SSLCertVerificationError: (1, '[SSL: CERTIFICATE_VERIFY_FAILED]
certificate verify failed: self-signed certificate in certificate chain
(_ssl.c:1006)')]
Exception ignored in: <bound method BaseEventLoop.call_exception_handler of <_UnixSelectorEventLoop running=False closed=True debug=False>>
Traceback (most recent call last):
  File "/Library/Frameworks/Python.framework/Versions/3.11/lib/python3.11/asyncio/base_events.py", line 1804, in call_exception_handler
  File "/Library/Frameworks/Python.framework/Versions/3.11/lib/python3.11/logging/__init__.py", line 1518, in error
  File "/Library/Frameworks/Python.framework/Versions/3.11/lib/python3.11/logging/__init__.py", line 1634, in _log
  File "/Library/Frameworks/Python.framework/Versions/3.11/lib/python3.11/logging/__init__.py", line 1644, in handle
  File "/Library/Frameworks/Python.framework/Versions/3.11/lib/python3.11/logging/__init__.py", line 1706, in callHandlers
  File "/Library/Frameworks/Python.framework/Versions/3.11/lib/python3.11/logging/__init__.py", line 978, in handle
  File "/Library/Frameworks/Python.framework/Versions/3.11/lib/python3.11/site-packages/rich/logging.py", line 160, in emit
  File "/Library/Frameworks/Python.framework/Versions/3.11/lib/python3.11/site-packages/rich/logging.py", line 221, in render
  File "/Library/Frameworks/Python.framework/Versions/3.11/lib/python3.11/site-packages/rich/_log_render.py", line 43, in __call__
ImportError: sys.meta_path is None, Python is likely shutting down

Config File

[downloads]
# Folder where tracks are downloaded to
folder = "/Users/xxxxx/StreamripDownloads"
# Put Qobuz albums in a 'Qobuz' folder, Tidal albums in 'Tidal' etc.
source_subdirectories = false

# Download (and convert) tracks all at once, instead of sequentially. 
# If you are converting the tracks, or have fast internet, this will 
# substantially improve processing speed.
concurrency = true
# The maximum number of tracks to download at once
# If you have very fast internet, you will benefit from a higher value,
# A value that is too high for your bandwidth may cause slowdowns
# Set to -1 for no limit
max_connections = 6
# Max number of API requests per source to handle per minute
# Set to -1 for no limit
requests_per_minute = 60

[qobuz]
# 1: 320kbps MP3, 2: 16/44.1, 3: 24/<=96, 4: 24/>=96
quality = 2
# This will download booklet pdfs that are included with some albums
download_booklets = false

# Authenticate to Qobuz using auth token? Value can be true/false only
use_auth_token = true
# Enter your userid if the above use_auth_token is set to true, else enter your email
email_or_userid = "2567820"
# Enter your auth token if the above use_auth_token is set to true, else enter the md5 hash of your plaintext password
password_or_token = "LKBKRDw8A6nziEMuWgZ76-1KEA8vWVdLuY1epOqwJD1xe5J-Z7r5bDtwgPkd4e-ZcIZWguImk7fq6sUsGcMasg"
# Do not change
app_id = ""
# Do not change
secrets = []

[tidal]
# 0: 256kbps AAC, 1: 320kbps AAC, 2: 16/44.1 "HiFi" FLAC, 3: 24/44.1 "MQA" FLAC
quality = 3
# This will download videos included in Video Albums.
download_videos = true

# Do not change any of the fields below
user_id = ""
country_code = ""
access_token = ""
refresh_token = ""
# Tokens last 1 week after refresh. This is the Unix timestamp of the expiration
# time. If you haven't used streamrip in more than a week, you may have to log
# in again using `rip config --tidal`
token_expiry = ""

[deezer]
# 0, 1, or 2
# This only applies to paid Deezer subscriptions. Those using deezloader
# are automatically limited to quality = 1
quality = 2
# An authentication cookie that allows streamrip to use your Deezer account
# See https://github.com/nathom/streamrip/wiki/Finding-Your-Deezer-ARL-Cookie
# for instructions on how to find this
arl = ""
# This allows for free 320kbps MP3 downloads from Deezer
# If an arl is provided, deezloader is never used
use_deezloader = true
# This warns you when the paid deezer account is not logged in and rip falls
# back to deezloader, which is unreliable
deezloader_warnings = true

[soundcloud]
# Only 0 is available for now
quality = 0
# This changes periodically, so it needs to be updated
client_id = ""
app_version = ""

[youtube]
# Only 0 is available for now
quality = 0
# Download the video along with the audio
download_videos = false
# The path to download the videos to
video_downloads_folder = "/Users/xxxxx/StreamripDownloads/YouTubeVideos"

[database]
# Create a database that contains all the track IDs downloaded so far
# Any time a track logged in the database is requested, it is skipped
# This can be disabled temporarily with the --no-db flag
downloads_enabled = true
# Path to the downloads database 
downloads_path = "/Users/xxxx/Library/Application Support/streamrip/downloads.db"
# If a download fails, the item ID is stored here. Then, `rip repair` can be
# called to retry the downloads
failed_downloads_enabled = true
failed_downloads_path = "/Users/xxxxx/Library/Application Support/streamrip/failed_downloads.db"

# Convert tracks to a codec after downloading them.
[conversion]
enabled = false
# FLAC, ALAC, OPUS, MP3, VORBIS, or AAC
codec = "ALAC"
# In Hz. Tracks are downsampled if their sampling rate is greater than this. 
# Value of 48000 is recommended to maximize quality and minimize space
sampling_rate = 48000
# Only 16 and 24 are available. It is only applied when the bit depth is higher
# than this value.
bit_depth = 24
# Only applicable for lossy codecs
lossy_bitrate = 320

# Filter a Qobuz artist's discography. Set to 'true' to turn on a filter.
# This will also be applied to other sources, but is not guaranteed to work correctly
[qobuz_filters]
# Remove Collectors Editions, live recordings, etc.
extras = false
# Picks the highest quality out of albums with identical titles.
repeats = false
# Remove EPs and Singles
non_albums = false
# Remove albums whose artist is not the one requested
features = false
# Skip non studio albums
non_studio_albums = false
# Only download remastered albums
non_remaster = false

[artwork]
# Write the image to the audio file
embed = true
# The size of the artwork to embed. Options: thumbnail, small, large, original.
# "original" images can be up to 30MB, and may fail embedding. 
# Using "large" is recommended.
embed_size = "large"
# If this is set to a value > 0, max(width, height) of the embedded art will be set to this value in pixels
# Proportions of the image will remain the same
embed_max_width = -1
# Save the cover image at the highest quality as a seperate jpg file
save_artwork = true
# If this is set to a value > 0, max(width, height) of the saved art will be set to this value in pixels
# Proportions of the image will remain the same
saved_max_width = -1

[metadata]
# Sets the value of the 'ALBUM' field in the metadata to the playlist's name. 
# This is useful if your music library software organizes tracks based on album name.
set_playlist_to_album = true
# If part of a playlist, sets the `tracknumber` field in the metadata to the track's 
# position in the playlist instead of its position in its album
renumber_playlist_tracks = true
# The following metadata tags won't be applied
# See https://github.com/nathom/streamrip/wiki/Metadata-Tag-Names for more info
exclude = []

# Changes the folder and file names generated by streamrip.
[filepaths]
# Create folders for single tracks within the downloads directory using the folder_format
# template
add_singles_to_folder = false
# Available keys: "albumartist", "title", "year", "bit_depth", "sampling_rate",
# "id", and "albumcomposer"
folder_format = "{albumartist} - {title} ({year}) [{container}] [{bit_depth}B-{sampling_rate}kHz]"
# Available keys: "tracknumber", "artist", "albumartist", "composer", "title",
# and "albumcomposer", "explicit"
track_format = "{tracknumber}. {artist} - {title}{explicit}"
# Only allow printable ASCII characters in filenames.
restrict_characters = false
# Truncate the filename if it is greater than this number of characters
# Setting this to false may cause downloads to fail on some systems
truncate_to = 120

# Last.fm playlists are downloaded by searching for the titles of the tracks
[lastfm]
# The source on which to search for the tracks.
source = "qobuz"
# If no results were found with the primary source, the item is searched for 
# on this one.
fallback_source = ""

[cli]
# Print "Downloading {Album name}" etc. to screen
text_output = true
# Show resolve, download progress bars
progress_bars = true
# The maximum number of search results to show in the interactive menu
max_search_results = 100

[misc]
# Metadata to identify this config file. Do not change.
version = "2.0.3"
# Print a message if a new version of streamrip is available 
check_for_updates = true

Operating System

macOS

streamrip version

2.0.4

Screenshots and recordings

No response

Additional context

No response

Luisfelipeberchielli commented 8 months ago

Same here

RyanThaDude commented 8 months ago

FWIW, no issues for me. Working as intended. Maybe regional issue?

jasker5183 commented 8 months ago

I'm getting:

╭─────────────────────────────── Traceback (most recent call last) ────────────────────────────────╮
│ /home/jason/.local/bin/rip:8 in <module>                                                         │
│                                                                                                  │
│   5 from streamrip.rip import rip                                                                │
│   6 if __name__ == '__main__':                                                                   │
│   7 │   sys.argv[0] = re.sub(r'(-script\.pyw|\.exe)?$', '', sys.argv[0])                         │
│ ❱ 8 │   sys.exit(rip())                                                                          │
│   9                                                                                              │
│                                                                                                  │
│ /usr/lib/python3.12/site-packages/click/core.py:1130 in __call__                                 │
│                                                                                                  │
│                                     ... 12 frames hidden ...                                     │
│                                                                                                  │
│ /home/jason/.local/lib/python3.12/site-packages/streamrip/media/album.py:92 in _album_folder     │
│                                                                                                  │
│   89 │   │   if config.downloads.source_subdirectories:                                          │
│   90 │   │   │   parent = os.path.join(parent, self.client.source.capitalize())                  │
│   91 │   │   formatter = config.filepaths.folder_format                                          │
│ ❱ 92 │   │   folder = clean_filepath(                                                            │
│   93 │   │   │   meta.format_folder_path(formatter), config.filepaths.restrict_characters        │
│   94 │   │   )                                                                                   │
│   95                                                                                             │
│                                                                                                  │
│ /home/jason/.local/lib/python3.12/site-packages/streamrip/filepath_utils.py:16 in clean_filepath │
│                                                                                                  │
│   13 │   return path                                                                             │
│   14                                                                                             │
│   15 def clean_filepath(fn: str, restrict: bool = False) -> str:                                 │
│ ❱ 16 │   path = str(sanitize_filepath(fn))                                                       │
│   17 │   if restrict:                                                                            │
│   18 │   │   path = "".join(c for c in path if c in ALLOWED_CHARS)                               │
│   19                                                                                             │
╰──────────────────────────────────────────────────────────────────────────────────────────────────╯
NameError: name 'sanitize_filepath' is not defined

Might be a different bug but the outcome is the same, so I just downgraded from 2.0.4 back to 2.0.3 until this is resolved.

Luisfelipeberchielli commented 8 months ago

How did you downgraded?

jasker5183 commented 8 months ago

How did you downgraded?

pip3 install --upgrade streamrip==2.0.3

ediskrad73 commented 8 months ago

just downgraded to 2.0.3 and getting the same error

Luisfelipeberchielli commented 8 months ago

pip3 install --upgrade streamrip==2.0.3

Thanks!

Luisfelipeberchielli commented 8 months ago

I downgraded to 1.9.7 and everything is ok for me. Even the download speed is better.

herovaxy commented 8 months ago

I use the latest v2.0.4 and v2.0.5. I did not encounter issues like yours did. It downloaded the music just fine. I even use the same token credentials as yours as it's actually a NZ account. No regional lock.

If I were you, I would uninstall the streamrip and reinstall it again.

ediskrad73 commented 8 months ago

I use the latest v2.0.4 and v2.0.5. I did not encounter issues like yours did. It downloaded the music just fine. I even use the same token credentials as yours as it's actually a NZ account. No regional lock.

If I were you, I would uninstall the streamrip and reinstall it again.

i thought that might have been an issue so ive uninstalled streamrip multiple times. also completely uninstalled Python and installed different versions of Python and pip as well.

id go back to 1.9.7 but i cant use tokens with that config, unless theres a workaround im not aware of.

Luisfelipeberchielli commented 8 months ago

I use the latest v2.0.4 and v2.0.5. I did not encounter issues like yours did. It downloaded the music just fine. I even use the same token credentials as yours as it's actually a NZ account. No regional lock. If I were you, I would uninstall the streamrip and reinstall it again.

i thought that might have been an issue so ive uninstalled streamrip multiple times. also completely uninstalled Python and installed different versions of Python and pip as well.

id go back to 1.9.7 but i cant use tokens with that config, unless theres a workaround im not aware of.

Could you explain how to uninstall streamrip?

ediskrad73 commented 8 months ago

I use the latest v2.0.4 and v2.0.5. I did not encounter issues like yours did. It downloaded the music just fine. I even use the same token credentials as yours as it's actually a NZ account. No regional lock. If I were you, I would uninstall the streamrip and reinstall it again.

i thought that might have been an issue so ive uninstalled streamrip multiple times. also completely uninstalled Python and installed different versions of Python and pip as well. id go back to 1.9.7 but i cant use tokens with that config, unless theres a workaround im not aware of.

Could you explain how to uninstall streamrip?

took me a while to figure it out as well, its

pip uninstall streamrip

ediskrad73 commented 8 months ago

2.0.5 - still the same problem

Luisfelipeberchielli commented 8 months ago

I use the latest v2.0.4 and v2.0.5. I did not encounter issues like yours did. It downloaded the music just fine. I even use the same token credentials as yours as it's actually a NZ account. No regional lock. If I were you, I would uninstall the streamrip and reinstall it again.

i thought that might have been an issue so ive uninstalled streamrip multiple times. also completely uninstalled Python and installed different versions of Python and pip as well. id go back to 1.9.7 but i cant use tokens with that config, unless theres a workaround im not aware of.

Could you explain how to uninstall streamrip?

took me a while to figure it out as well, its

pip uninstall streamrip

Thanks!

nathom commented 8 months ago

@ediskrad73 Can you try installing from the branch at #599 and see if that fixes the issue?

ediskrad73 commented 8 months ago

@ediskrad73 Can you try installing from the branch at #599 and see if that fixes the issue?

@nathom im admittedly not super familiar with github but i think figured out? i uninstalled streamrip and then reinstalled using

pip install git+https://github.com/nathom/streamrip.git/@0b484d3a37bf8f4564a910732d7beebdcebcbabc

afterwards i tried and still having the same error. can you confirm the pip command above is correct?

EDIT: also just fresh installed withpip install git+https://github.com/nathom/streamrip.git@ssl_error and im still getting the same error

nathom commented 8 months ago

Thanks @ediskrad73. I pushed another fix on the same branch. See if it works now with pip install git+https://github.com/nathom/streamrip.git@ssl_error

ediskrad73 commented 8 months ago

Thanks @ediskrad73. I pushed another fix on the same branch. See if it works now with pip install git+https://github.com/nathom/streamrip.git@ssl_error

@nathom fresh install, still not working:

[16:40:33] INFO     App id/secrets not found, fetching                                                                   qobuz.py:157
╭─────────────────────────────── Traceback (most recent call last) ────────────────────────────────╮
│ /Library/Frameworks/Python.framework/Versions/3.11/lib/python3.11/site-packages/aiohttp/connecto │
│ r.py:992 in _wrap_create_connection                                                              │
│                                                                                                  │
│    989 │   │   │   async with ceil_timeout(                                                      │
│    990 │   │   │   │   timeout.sock_connect, ceil_threshold=timeout.ceil_threshold               │
│    991 │   │   │   ):                                                                            │
│ ❱  992 │   │   │   │   return await self._loop.create_connection(*args, **kwargs)                │
│    993 │   │   except cert_errors as exc:                                                        │
│    994 │   │   │   raise ClientConnectorCertificateError(req.connection_key, exc) from exc       │
│    995 │   │   except ssl_errors as exc:                                                         │
│                                                                                                  │
│ /Library/Frameworks/Python.framework/Versions/3.11/lib/python3.11/asyncio/base_events.py:1112 in │
│ create_connection                                                                                │
│                                                                                                  │
│                                     ... 2 frames hidden ...                                      │
│                                                                                                  │
│ /Library/Frameworks/Python.framework/Versions/3.11/lib/python3.11/asyncio/sslproto.py:557 in     │
│ _do_handshake                                                                                    │
│                                                                                                  │
│ /Library/Frameworks/Python.framework/Versions/3.11/lib/python3.11/ssl.py:979 in do_handshake     │
│                                                                                                  │
│    976 │                                                                                         │
│    977 │   def do_handshake(self):                                                               │
│    978 │   │   """Start the SSL/TLS handshake."""                                                │
│ ❱  979 │   │   self._sslobj.do_handshake()                                                       │
│    980 │                                                                                         │
│    981 │   def unwrap(self):                                                                     │
│    982 │   │   """Start the SSL shutdown handshake."""                                           │
╰──────────────────────────────────────────────────────────────────────────────────────────────────╯
SSLCertVerificationError: [SSL: CERTIFICATE_VERIFY_FAILED] certificate verify failed: self-signed certificate in certificate chain
(_ssl.c:1006)

The above exception was the direct cause of the following exception:

╭─────────────────────────────── Traceback (most recent call last) ────────────────────────────────╮
│ /Library/Frameworks/Python.framework/Versions/3.11/bin/rip:8 in <module>                         │
│                                                                                                  │
│   5 from streamrip.rip import rip                                                                │
│   6 if __name__ == '__main__':                                                                   │
│   7 │   sys.argv[0] = re.sub(r'(-script\.pyw|\.exe)?$', '', sys.argv[0])                         │
│ ❱ 8 │   sys.exit(rip())                                                                          │
│   9                                                                                              │
│                                                                                                  │
│ /Library/Frameworks/Python.framework/Versions/3.11/lib/python3.11/site-packages/click/core.py:11 │
│ 57 in __call__                                                                                   │
│                                                                                                  │
│                                     ... 20 frames hidden ...                                     │
│                                                                                                  │
│ /Library/Frameworks/Python.framework/Versions/3.11/lib/python3.11/site-packages/aiohttp/connecto │
│ r.py:1204 in _create_direct_connection                                                           │
│                                                                                                  │
│   1201 │   │   │   )                                                                             │
│   1202 │   │   │                                                                                 │
│   1203 │   │   │   try:                                                                          │
│ ❱ 1204 │   │   │   │   transp, proto = await self._wrap_create_connection(                       │
│   1205 │   │   │   │   │   self._factory,                                                        │
│   1206 │   │   │   │   │   host,                                                                 │
│   1207 │   │   │   │   │   port,                                                                 │
│                                                                                                  │
│ /Library/Frameworks/Python.framework/Versions/3.11/lib/python3.11/site-packages/aiohttp/connecto │
│ r.py:994 in _wrap_create_connection                                                              │
│                                                                                                  │
│    991 │   │   │   ):                                                                            │
│    992 │   │   │   │   return await self._loop.create_connection(*args, **kwargs)                │
│    993 │   │   except cert_errors as exc:                                                        │
│ ❱  994 │   │   │   raise ClientConnectorCertificateError(req.connection_key, exc) from exc       │
│    995 │   │   except ssl_errors as exc:                                                         │
│    996 │   │   │   raise ClientConnectorSSLError(req.connection_key, exc) from exc               │
│    997 │   │   except OSError as exc:                                                            │
╰──────────────────────────────────────────────────────────────────────────────────────────────────╯
ClientConnectorCertificateError: Cannot connect to host play.qobuz.com:443 ssl:True [SSLCertVerificationError: (1, '[SSL:
CERTIFICATE_VERIFY_FAILED] certificate verify failed: self-signed certificate in certificate chain (_ssl.c:1006)')]
Exception ignored in: <bound method BaseEventLoop.call_exception_handler of <_UnixSelectorEventLoop running=False closed=True debug=False>>
Traceback (most recent call last):
  File "/Library/Frameworks/Python.framework/Versions/3.11/lib/python3.11/asyncio/base_events.py", line 1804, in call_exception_handler
  File "/Library/Frameworks/Python.framework/Versions/3.11/lib/python3.11/logging/__init__.py", line 1518, in error
  File "/Library/Frameworks/Python.framework/Versions/3.11/lib/python3.11/logging/__init__.py", line 1634, in _log
  File "/Library/Frameworks/Python.framework/Versions/3.11/lib/python3.11/logging/__init__.py", line 1644, in handle
  File "/Library/Frameworks/Python.framework/Versions/3.11/lib/python3.11/logging/__init__.py", line 1706, in callHandlers
  File "/Library/Frameworks/Python.framework/Versions/3.11/lib/python3.11/logging/__init__.py", line 978, in handle
  File "/Library/Frameworks/Python.framework/Versions/3.11/lib/python3.11/site-packages/rich/logging.py", line 160, in emit
  File "/Library/Frameworks/Python.framework/Versions/3.11/lib/python3.11/site-packages/rich/logging.py", line 221, in render
  File "/Library/Frameworks/Python.framework/Versions/3.11/lib/python3.11/site-packages/rich/_log_render.py", line 43, in __call__
ImportError: sys.meta_path is None, Python is likely shutting down

nathom commented 8 months ago

@ediskrad73 Can you try the suggestion here https://stackoverflow.com/questions/62102897/certifacte-verify-failed-certificate-has-expired-ssl-c1108/62104752#62104752

ediskrad73 commented 8 months ago

@ediskrad73 Can you try the suggestion here https://stackoverflow.com/questions/62102897/certifacte-verify-failed-certificate-has-expired-ssl-c1108/62104752#62104752

that didnt do it but i found this link in that thread and this has resolved it!

https://stackoverflow.com/a/59411597

navigating to the Python folder in Applications then executing Install Certificates.command did the trick. just confirmed with a new download. thank you so much for the help!

nathom commented 8 months ago

@ediskrad73 Awesome! The link you posted doesn't work though. Can you post a share link here in case others have the same issue?

Nextstrain9000 commented 7 months ago

How did you resolve this? I am encountering the same problem. Trying the above methods still does not resolve it, but downgrading to version 1.9.7 works fine.

nothing2obvi commented 6 months ago

The solution by @ediskrad73 (with assistance from @nathom) did the trick for me. This might be specific to Mac, but all I did was go to Applications, find Python 3.9 and Python 3.10, and double-click the Install Certificates.command file within each of their folders. If you only have one of the Python versions, I'm sure that's fine.

nathom / streamrip