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nav-gov-hu / Online-Invoice

Public repository of the Online Invoice System
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[Q&A]Sikertelen azonosítás! Kérjük, jelezze a problémát az illetékes NAV igazgatóságnak e-Papíron (https://epapir.gov.hu)! Beadványában ne felejtse el feltüntetni adóazonosító jelét! #1118

Open ratul-420 opened 1 month ago

ratul-420 commented 1 month ago

Hello,

I came across this problem with logging in to the Online Szamla. As I know after creating a sole entrepreneurship contract you have to wait 24 hours before registering into Online Szamla to generate API keys. But when I tried to log in for the first time this error message popped up: "Sikertelen azonosítás! Kérjük, jelezze a problémát az illetékes NAV igazgatóságnak e-Papíron (https://epapir.gov.hu)! Beadványában ne felejtse el feltüntetni adóazonosító jelét!". I never had this issue before. I don't know why this keeps popping up every time I try to log in.

So my questions are, is it an error within the system? Or do I have to go to the tax office to fix it? And why is it showing an authentication problem?

Thank you in advance for your help.

NTCA-KM commented 3 weeks ago

Hello @ratul-420, if the error you mentioned still occurs, please report the problem to this contact: [https://nav.gov.hu/ugyfeliranytu/keressen_minket/levelkuldes] Thank you, IT Helpdesk