Closed Fenja222222 closed 3 years ago
sophiathirza
commented
3 years ago Hello, Thank you for letting us know. Would you send me a bit more information about what you would like to do and I will try and help. I am not sure what you mean by a species loading issue.
If you would prefer to write an email, the support address is support@nbnatlas.org
Best wishes, Sophia
Fenja222222
commented
3 years ago Hey Sophia,
So on the NBN Atlas, I can load an area fine but when I go to add to map, species then it loads or processes for ages and an error message comes up! See attached. It's a website issue I'm pretty sure just couldnt find an email address to a support forum so they can sort it! Will also email the email you gave me too! Thank you!
Cheers
Fenja
Sent from my Samsung Galaxy smartphone.
-------- Original message -------- From: Sophia notifications@github.com Date: 26/02/2021 11:20 (GMT+00:00) To: nbnuk/nbnatlas-issues nbnatlas-issues@noreply.github.com Cc: Fenja222222 fenjasquirrell22@outlook.com, Author author@noreply.github.com Subject: Re: [nbnuk/nbnatlas-issues] NBN species loading Issue (#779)
Hello, Thank you for letting us know. Would you send me a bit more information about what you would like to do and I will try and help. I am not sure what you mean by a species loading issue.
If you would prefer to write an email, the support address is support@nbnatlas.orgmailto:support@nbnatlas.org
Best wishes, Sophia
— You are receiving this because you authored the thread. Reply to this email directly, view it on GitHubhttps://emea01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fgithub.com%2Fnbnuk%2Fnbnatlas-issues%2Fissues%2F779%23issuecomment-786586075&data=04%7C01%7C%7Caf53b7a6659843a93d9608d8da4873c0%7C84df9e7fe9f640afb435aaaaaaaaaaaa%7C1%7C0%7C637499351998393051%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=SpNL3tZ%2BtaxHh%2Fd5Pw%2FcIPhoNj89Ar5A2GCdDt1JhlI%3D&reserved=0, or unsubscribehttps://emea01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fgithub.com%2Fnotifications%2Funsubscribe-auth%2FATABGUBFDOHFPQZMZFGYKELTA57V5ANCNFSM4YIGSO2A&data=04%7C01%7C%7Caf53b7a6659843a93d9608d8da4873c0%7C84df9e7fe9f640afb435aaaaaaaaaaaa%7C1%7C0%7C637499351998403007%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=l1Qh9EJVrQI7Orht%2FyxF6xKirmsxV3PFjwb%2BFAQvfgQ%3D&reserved=0.
sophiathirza
commented
3 years ago Hi Fenji, Many thanks for letting us know. There was a problem with one of the servers, which was causing the problem.
The spatial portal is working again,
Best wishes, Sophia
HI Just using NBN and for the last 2 days cannot load any species data, it comes up with an error message of internal error. This is the only forum I could use to contact NBN. Any ideas?
Cheers