Closed cchapus closed 11 months ago
Hi @cchapus,
Thanks for opening this issue. I was unable to reproduce the error from here, but since you provided the debug output we can investigate what went wrong in this particular case. I'll comment on this thread when we have some more information.
Best, Eric
Eric Cox, PhD [Contractor] (he/him/his) NCBI Datasets Sequence Enhancements, Tools and Delivery (SeqPlus) NIH/NLM/NCBI eric.cox@nih.gov
Hi @cchapus,
We appreciate you bringing this issue to our attention. The problem you highlighted has been addressed in our latest release, version 15.27.1. Should you encounter any further issues, please don’t hesitate to let us know.
Best regards, Nuala
Nuala A. O'Leary Product Owner, NCBI Datasets National Center for Biotechnology Information, NLM, NIH, DHHS olearyna@nih.gov
Hello, I've been trying to download monkeypox genome for the last three days. I'm using the nextstrain pipeline (https://github.com/nextstrain/monkeypox/tree/master/ingest). It uses the following command:
datasets download virus genome taxon 10244 --no-progressbar --filename data/ncbi_dataset.zip
I've removed the
--no-progressbar --filename data/ncbi_dataset.zip
for debugging purpose.I've tried at least 50 times over three days to download the dataset without success. With my work ISP, I've always got the same issue at the same time:
So I've tried the
--debug
option like proposed in closed issue (it seems this issue is frequent).Another strange behaviour: When I'm trying a different ISP (my cell phone one), I got the Internal error at different points in time
So 244 Mb. Sometimes it's 40, 110 or 170. Rarely the same number, contrary to with my work ISP.
I've tried
datasets download virus genome taxon 10244
. Got an issue. But I succeeded using--dehydrated
. But the output format is not the one asked by the nextstrain pipeline.Do you have curently network related issues ? like in #270 #253 #89 I've tried from 2 AM to 12 PM EST.