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ndg63276 / smartathome

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Can't login - Region Issue? #7

Closed Jemzlel closed 5 months ago

Jemzlel commented 5 months ago

Trying to log in and tried each region and doesn't work.

I am AU region if that makes any difference.

Also reset password to just numbers and letters, only has a capital letter

ndg63276 commented 5 months ago

Make sure your credentials work in the Smart Life app (iOS or Android), it seems that credentials from the Tuya app don't work.

Jemzlel commented 5 months ago

Hey there, that seemed to work, I had signed up using the brilliantsmart app. Created account with smartlife, then removed device from brilliantsmart, re-added in smartlife then login worked