Is your feature request related to a problem? Please describe.
Incidents involving Fast Auth require an engineer with first-hand knowledge to address. There is no defined process.
Describe the solution you'd like
We need runbooks and processes to handle Fast Auth issues when they come up. This should help SREs solve common issues without the need for an engineer-expert to be involved.
We should also strongly consider adopting a post-mortem process where mitigations fall out. These can drive new runbooks and help remove common application issues.
Is your feature request related to a problem? Please describe. Incidents involving Fast Auth require an engineer with first-hand knowledge to address. There is no defined process.
Describe the solution you'd like We need runbooks and processes to handle Fast Auth issues when they come up. This should help SREs solve common issues without the need for an engineer-expert to be involved.
We should also strongly consider adopting a post-mortem process where mitigations fall out. These can drive new runbooks and help remove common application issues.