Summary
In order to improve the user experience of non-English speakers, NEAR Wallet will introduce direct messages, such as sms and emails, written in the same language as the one of the wallet.
Intended Outcome
As a user, I want to receive direct direct communications in the same language of my wallet, such that I can better understand the content of the message.
The overall success of this feature will be measured against the number of issues opened on Zendesk, and the overall user satisfaction.
How Will it Work?
NEAR Wallet Helper has a function to know the frontend language (English, Russian, Portuguese, Vietnamese, Chinese) and will select the right messaging for the copy.
This function will require additional fields in the translation toolset already used for the frontend, and may be blocked by the merging of Wallet frontend and backend.
Summary In order to improve the user experience of non-English speakers, NEAR Wallet will introduce direct messages, such as sms and emails, written in the same language as the one of the wallet.
Intended Outcome As a user, I want to receive direct direct communications in the same language of my wallet, such that I can better understand the content of the message.
The overall success of this feature will be measured against the number of issues opened on Zendesk, and the overall user satisfaction.
How Will it Work? NEAR Wallet Helper has a function to know the frontend language (English, Russian, Portuguese, Vietnamese, Chinese) and will select the right messaging for the copy. This function will require additional fields in the translation toolset already used for the frontend, and may be blocked by the merging of Wallet frontend and backend.