martastain
commented
5 months ago Hello. I assume in the rundown you see your clip marked as "REMOTE"?
In that case the problem is the asset is not properly copied to the playout storage. There may be several reasons for that:
1. Storage
Playout storage is set to id 3, could you confirm that when you start the worker, there's a log message similar to this?
nebula-worker-1 | INFO dispatch storage 3 (playout) is not mounted. Mounting...
nebula-worker-1 | INFO dispatch storage 3 (playout) mounted successfullyBased on your configuration the shared storage is your caspar directory. So inside it, you should see a fie ".nebula_root" - that's a file nebula uses to determine whether the storage is writable.
2. Playout action
The action XML contains <allow_if>True</allow_if> so that action can be started manually and you should be able to see it when you right-click the asset and select "Send to..." from the context menu (it should work both in web interface and firefly browser as well as the rundown)
If you don't see "playout" action listed in the dialog, make sure the action is included in settings/actions.py
If you don't want to include the XML directly to the python file, you may use a simple wrapper:
from nebula.settings.models import ActionSettings
def load_cfg(filename: str) -> str:
return open(f"/settings/actions/{filename}.xml").read()
ACTIONS = [
ActionSettings(
id=1,
name="proxy",
type="conv",
settings=load_cfg("proxy"),
),
ActionSettings(
id=2,
name="playout",
type="conv",
settings=load_cfg("playout"),
),
]3. Target location
as soon you are able to run the "send to playout" action manually, check the "Jobs" page or worker logs for errors. If everything works, in the media directory on the playout server you should see a file {your_site_name}-{asset_id}.mxf
4. PSM
If the file is there, but nebula still marks it as offline, it is possible the PSM storage didn't catch it properly. Keep in mind that PSM only handle files scheduled between "now" and "now + 24hour". If your event is outside that range you may need to change its start time (that is something I should really improve). It may also be a reason why the conversion job didn't started automatically.
I hope that helps. Please let me know if any of the solution worked for you, any PR for improving the tutorials in this repo would be highly appreciated.
LightRO
Hello everyone, the tutorial works really well and nebula was installed quite quickly. However, I am currently failing with the casparcg instructions. I have done everything as described in the tutorial, but it does not work. This means that when I double-click a video in Firefly under Rundown, the error occurs:
Error 500 from http://192.168.178.56/api/playout Unable to cue Offline playout file.
Nebula Log:
services.py
channel.py:
in the actions folder I have created a new xml called playout.xml with the following content
I have now installed casparcg on my Windows computer (same network) and the configuration looks like this:
The output of Casparcg is as follows: