Detecting as Unknown Device( Device Descriptor Request Failed)

[Abuella]

• [ x] I have searched open and closed issues for duplicates
• [ x I am submitting a bug report for existing functionality that does not work as intended
• [ x] I have read https://vigem.org/Community-Support/
• [ ] This isn't a feature request or a discussion topic

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Bug description

Describe here the issue that you are experiencing. It wont recognise the controller and says it is malfunctioning but I've tried it on another device and works fine.

Steps to reproduce

• using hyphens as bullet points
• list the steps
• that reproduce the bug

Actual result: Describe here what happens after you run the steps above (i.e. the buggy behaviour) Expected result: Describe here what should happen after you run the steps above (i.e. what would be the correct behaviour)

Screenshots

Machine info

CPU-Architecture: x86, x64, ARM, ARM64, ... Windows version: Windows 10 20H2 Software/driver version(s): 1.4.14

Any other helpful information

[github-actions[bot]]

:wave: @Abuella, we use the issue tracker exclusively for bug reports and feature requests. However, this issue appears to be a support request. Please use our support channels to get help with the project.