GP resetting on relog, UI reload, game crash

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What steps will reproduce the problem?
1. relogging
2. reloading UI
3. Game Crashing

What is the expected output? What do you see instead?

After manually inputting GP values, if the master looter crashes, has to
reload UI or re-log, the GP values that were previously entered are erased
and restored to the day's start.

What version of the product are you using? What locale is your client (en,
ru, kr, ch, es, tw)? What other addons do you have installed and what
versions?

Most current version, local is US. 

Other addons (all updated nearly daily, all are the most current version):
Bartender4
Pitbull
KGpanels
WIM
EPGP Lootmaster (also ticketed there)
Chinchilla
Minimap Button Bag
Autobar
ArkInventory
Fubar
SLDT
Skada
Skinner
Chatter
Auctioneer
Decursive
Cowtip
DBM
Mik's Scrolling Battle Text
Power Auras
Quartz

Paste the text surrounded by -EPGP- in Guild Information here:

-EPGP-
@BASE_GP:250
@DECAY_P:15
@MIN_EP:0
-EPGP-

If this is about http://epgpweb.appspot.com integration, what is the realm
and region of your guild?

Please provide any additional information below.

Original issue reported on code.google.com by pcharm...@gmail.com on 1 Jul 2009 at 4:17

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It's also responded to the EPGPLootmaster ticket.

Whats the version of EPGP you're using. And after the stuff is 'cleared' whats 
the
contents of the officer notes? Perhaps someone with an older version of EPGP 
with
write access to the officer notes is causing this. Please also check the 
versions for
people with write access to the officer notes.

Original comment by mackatack on 1 Jul 2009 at 7:46

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I will double check with those who also have officer note abilities, to see what
version they're using. I'm using the most current version, whatever it is - I 
tend to
update my addons nearly daily via the updater. 

Original comment by pcharm...@gmail.com on 1 Jul 2009 at 4:29

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Addon itself hasn't been updated in 4 weeks... all officers and anyone with 
access to
officer notes have updated addons, is still doing the same thing. 

Worked fine for about 2 weeks and as of last night, began acting up again on UI
reload or game crash. 

Original comment by pcharm...@gmail.com on 23 Jul 2009 at 12:09

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Can you explain in detail what the effects of this "reset" are?
- How many GP credits are lost?
- Are only GP credits lost?
- Which people lose their credits?
- Is EP not affected?

Original comment by evlogimenos on 23 Jul 2009 at 6:50

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It is, literally, reset to it's standings from the beginning of the night. 

Number of GP credits varies, depending on how many bosses killed. But it's for
everything done that night. 

Everyone who has received loot, and therefore GP, is who loses the GP credits. 
It is
as though the night of passing out GP resets entirely back to the start of the 
raid,
and we then have to go back in and re-add their GP to the list so that it is
accurate. This has resulted in some (obvious) issues because sometimes the 
"reset"
isn't noticed right away; we've started uploading to EPGPWeb more often, but we 
can't
be tabbing out every bossfight.  

Only GP, not EP. 

Anyway, thanks for your time and help in fixing this issue.

Original comment by pcharm...@gmail.com on 23 Jul 2009 at 2:49

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Thing is that this doesn't make much sense :-) When GP is applied it should go 
directly (and almost immediately) 
to officer notes. Can you verify that this is happening? If not then we should 
find out why.

Original comment by evlogimenos on 23 Jul 2009 at 5:10

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It is going to officer notes. 

and it's changing them. But when I reload my UI, Log in and out quickly, or my 
game
crashes, it resets even the officer notes. That's what I'm saying. Complete 
reset. 

We've verfied what is going on. We just can't figure out WHY. When I originally
posted my problem, it was suggested that perhaps someone with officer-note 
access had
an out of date addon. We required all officers (hell, all guildmembers using the
addon) to update to the most current version. 

This seemed to fix the problem for about 2 weeks. It started happening again on
Tuesday. And there hasn't been a new version released, so we're all current and 
up to
date. 

Original comment by pcharm...@gmail.com on 23 Jul 2009 at 6:13

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Update: did it again - luckily I uploaded to EPGP web and was able to restore 
points
prior to vezax tonight. However, this time it did it WITHOUT a reload of ui, 
relog,
or crash of game. Did it with no prompting. One of our raiders was looking 
randomly
and saw it had reset again. 

Original comment by pcharm...@gmail.com on 24 Jul 2009 at 2:10

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Note: We are removing access to officer notes to everyone except myself as LM 
and our
guild leader. I will let you know if that helps anything. 

Original comment by pcharm...@gmail.com on 24 Jul 2009 at 2:17

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The only people able to EDIT officer notes should be those that give out EPGP, 
all
other ranks should be able to VIEW officer notes.

Still, if the officer notes are getting updated and a /reloadui is causing them 
to
reset its very strange, since the officer notes are stored on the server

Original comment by dingochavezz@gmail.com on 24 Jul 2009 at 8:32

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I know that. We've been using EPGP for over a year now. I know how it is 
supposed to
work. 

And yeah, it's been happening on a reloadui, game crash, and a  quick 
log-out/in. 

Original comment by pcharm...@gmail.com on 24 Jul 2009 at 2:23

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Could it have something to do with the initialization of the officer notes when
someone has installed EPGP for the first time. Could it be that the addon 
doesn't
detect that it has already been installed and is re-initializing stuff?

Original comment by mackatack on 24 Jul 2009 at 4:19

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Could be; as I mentioned above I've asked the guild master to revoke all 
officer-note
adjustment privileges except for the two of us; hopefully that will fix it.

Original comment by pcharm...@gmail.com on 24 Jul 2009 at 7:50

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The addon doesn't initialize anything. This sounds like a bug in 
LibGuildStorage or something fishy with the lua 
interpreter on login/logout.

Original comment by evlogimenos on 24 Jul 2009 at 10:26

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Except it doesn't always happen on login/out. It happened last night with no
prompting whatsoever. I passed out loot, we made our way to vezax, during trash 
a
raid member whispered me to let me know the values had reset and people's 
positions
had jumped back to where they'd been because the GP values had reset to raid 
start
and no longer had the GP given for freya gear included. 

I hadn't crashed, reloaded, or relogged at all that time, either. Which is the 
part
that really caught me off guard.

Original comment by pcharm...@gmail.com on 24 Jul 2009 at 10:38

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Is it possible that someone sitting outside the raid is "importing" past 
snapshots from epgpweb? That would 
reset stuff pretty nicely :-)

Also I find it a bit weird that such a bug exists and 1200 guilds didn't notice 
this so far.

Original comment by evlogimenos on 24 Jul 2009 at 10:42

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No, only officers are able to change the officer notes (and we're actually 
changing
that as well to see if it fixes it), and none of 'em would do that. 

And, believe me or not. Fine. It's weird. Fine. But don't assume that just 
because
nobody else noticed it (or other guilds quit using it and went to another 
system when
they DID see it, rather than try to stick to it like we are), that it isn't 
happening.

I don't know why it is happening. I just know that it is. And implying that I 
don't
know what I'm talking about when I am saying what is going on does not 
particularly
help matters.

Original comment by pcharm...@gmail.com on 24 Jul 2009 at 10:53

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I dont think anyone is implying you don't know what you are talking about. Its 
just
very strange. Maybe some other officer has an addon that does something with 
officer
notes? Officer notes are stored on blizzards servers, so for them to reset back 
to a
pre-raid setting, those numbers must be coming from somewhere.

Original comment by dingochavezz@gmail.com on 24 Jul 2009 at 11:12

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If that's not how it was intended then that's fine, but that's how it came off 
on
this end. 

I don't really think there are any other addons causing it, but I will try 
raiding
without them next week as well. 

Also, I'm not certain it's happening on blizzard's end - what it seemed like to 
me
was the addon itself resetting, and just like it changes officer notes when you 
add
gp, it was doing the same thing and taking away what had been added that night.
Whether or not that's what is actually going on, I dunno, but that's what it 
seemed
like to me for whatever that's worth.

Original comment by pcharm...@gmail.com on 24 Jul 2009 at 11:15

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I definitely didn't mean that. That doesn't stop making this bug very very 
peculiar :-) Dingochavezz might be 
on to something though. I know quickdkp uses officer notes too, I am not sure 
if there are others. If someone 
who can edit officer notes has both epgp and quickdkp this might be it. Also 
the epgps addon writes to 
officer notes (one that saves all notes and restores to make 2 pools for 10 and 
25 man).

I went through your list of addons but didn't find anything that writes (or 
reads) officer notes.

Also did you try to open the debug window after this happened and see if there 
is anything that says that 
epgp wrote the "reset" GP? You can open the debug window with /epgp debug and 
scroll through it with the 
mousewheel.

Also what is very weird about this bug is that you say only GP changes. The 
officer note is XX,YYY so both EP 
and GP are written at the same time. So if this was a bug in LibGuildStorage 
you would see both EP and GP 
resetting to their start of the day values. Actually any addon that saves and 
restores officer notes should have 
the same behavior. But since only GP changes this means that someone (or the 
addon itself) is 
adding/subtracting GP through EPGP::IncGPBy or something is undoing stuff from 
the personal log.

Original comment by evlogimenos on 24 Jul 2009 at 11:48

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Alrighty; and yeah, it's a little odd for sure, though I do know of one other 
guild
who did have issues with it and just switched to DKP instead of dealing with it.

You know, it could be changing EP values too but we've never noticed it. We've 
mostly
been concerned with GP values because people would notice when someone suddenly
jumped back up to the top of the PR list after getting a piece of tier loot 
etc. 

Looking over the EPGPWeb page we have, the amount of EP changing doesn't look 
like it
should be enough. I bet that's ch anging too and we just never noticed it. I 
will
have to watch for THAT next raid too. 

I will try the Debug bit next time I see it happen as well. If I see anything, 
I will
paste it in a comment here. :)

Original comment by pcharm...@gmail.com on 25 Jul 2009 at 12:00

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Do you, by any chance, have different people doing EP and GP? For example raid 
leader does EP and master 
looter does GP?

Original comment by evlogimenos on 25 Jul 2009 at 12:21

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Raid leader does EP and I do GP yes. 

Original comment by pcharm...@gmail.com on 25 Jul 2009 at 12:40

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This is the problem. EPGP does not work when you have two people editing notes 
at the 
same time. This is also why you lose just a bit of state, like previous award 
or just the 
last couple of GP awards.

Unfortunately this is quite hard to fix so the current solution is to have only 
one person 
doing EPGP for the raid.

Original comment by evlogimenos on 25 Jul 2009 at 8:01

• Changed state: WillNotFix