neilpatel121 / homebridge-skyq-tvremote

Apache License 2.0
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Can't add to Apple Home App #36

Closed oaklandm closed 2 years ago

oaklandm commented 2 years ago

Describe The Bug: I have successfully added the plugin to Homebridge and the accessories are showing. When I try to add to the Home app and enter the HomeKit code the device doesn't show up to be added. I have tried installing an older version of the plugin to see if that works but it didn't. I did have Sky Q No Logs installed also and that worked fine, I did remove that plugin in case it was messing with this plugin but it didn't make any difference.

To Reproduce: Try to add to HomeKit App

Expected behavior: Should be able to add Sky Q to HomeKit to work as remote

Logs:

Loaded plugin: homebridge-skyq-tvremote@1.4.1
[26/11/2021, 13:01:22] Registering platform 'homebridge-skyq-tvremote.skyq-tvremote'
[26/11/2021, 13:01:22] ---
[26/11/2021, 13:01:22] Loading 3 platforms...
[26/11/2021, 13:01:22] [Config] Initializing config platform...
[26/11/2021, 13:01:22] [Config] Running in Service Mode
[26/11/2021, 13:01:22] [Nest] Initializing Nest platform...
[26/11/2021, 13:01:22] [skyq-tvremote] Initializing skyq-tvremote platform...
[26/11/2021, 13:01:22] [skyq-tvremote] Sky TV platform finished initializing!
[26/11/2021, 13:01:23] TV 1 A1CC is running on port 34505.
[26/11/2021, 13:01:23] Please add [TV 1 A1CC] manually in Home app. Setup Code:

Plugin Config:

{
            "devices": [
                {
                    "ipAddress": "192.168.1.**"
                }
            ],
            "platform": "skyq-tvremote"
        }

Screenshots:

Environment:

oaklandm commented 2 years ago

Reset Homebridge and HomeKit and now is working

AATTARD03 commented 2 years ago

Thought I should say this for anyone else unable to add their boxes - you probably don’t need to reset Homebridge.

  1. First uninstall the plugin and restart Homebridge.
  2. Go to “ ≡ → ⁝ → Homebridge Settings → Unpair Bridges / Cameras / TVs / External Accessories“ and remove any accessories linked to the plug-in; I.e. sky q boxes or bridges for the plug-in.
  3. Restart Homebridge and configure the plugin like new - and ideally put it on a child bridge as it is an old plugin so could break.
  4. Having re configured it restart Homebridge for a final time and your accessories should be there in the home app.

Hope this helps anyone else getting frustrated 👍