Open junction1153 opened 1 month ago
The latest update to the contact center UI has introduced some issues that are affecting user experience. Specifically, users have reported difficulties navigating the new layout, with certain menus and buttons not responding as expected. This can hinder agent efficiency and overall workflow, leading to frustration.
The latest update to the contact center UI has introduced some issues that are affecting user experience. Specifically, users have reported difficulties navigating the new layout, with certain menus and buttons not responding as expected. This can hinder agent efficiency and overall workflow, leading to frustration.
@liam43231 Contact Center addon is a commercial addon. Our support is happy to help over a remote session if you are using it. Otherwise submit screenshots here and we will try to help.
The agents view is not properly aligned. the second column is off and needs a UI tweak to align it with the first column