What priority should we assign to this submission?
Prio2 Urgent
3Di component
Other or General
What happened?
A customer reported that a simulation crashed when a 0d1d simulation was run. Stijn was asked to help the customer and figured out that uploading a new revision without DEM fixed the problem.
How to Reproduce?
Simulatie id - 89930
schematisatie id - 5811
model id - 49384
Contact Details
Stijn O
Topdesk URL (API)
https://nelen-schuurmans.topdesk.net/tas/secure/contained/incident?unid=9cf8b5c1-5567-4cd4-a62b-2238db851324
Incident Type
Error
What priority should we assign to this submission?
Prio2 Urgent
3Di component
Other or General
What happened?
A customer reported that a simulation crashed when a 0d1d simulation was run. Stijn was asked to help the customer and figured out that uploading a new revision without DEM fixed the problem.
How to Reproduce?
Simulatie id - 89930 schematisatie id - 5811 model id - 49384
https://management.3di.live/schematisations/5811/42121 (With DEM) https://management.3di.live/schematisations/5811/42226 (Stijns revision w/o DEM)
What did you expect and what was the actual result?
Stijn does not understand why the revision with a DEM does not run without errors. He expects it to do so/
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Relevant log output
No response
Additional info
Anything else you would like to share?