nens / servicedesk-issue-only

This repository will be used primarily by the service desk to report issues which will then be moved by the teamleads
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[3Di]: Error message is shown beneath description on the right (production) #129

Open GeOdin opened 1 year ago

GeOdin commented 1 year ago

Contact Details

No response

Topdesk URL (API)

No response

Incident Type

Feedback

What priority should we assign to this submission?

No response

3Di component

Livesite

What happened?

I got an error while the description on the right side was open. The error was beneath the description, so I could not entirely read it.

How to Reproduce?

Open the live site 3di.live Open a model, for example v2_bergermeer_with_grndwtr Click on a point/ asset/ DEM (anything to get the description of something on the right) Well, getting the error is the difficult part here. ;) Maybe let the model pause for a long time (like half an hour or something), so that the model becomes inactive. The error message appears beneath the description (see screenshot)

What did you expect and what was the actual result?

I expected the error message to show on top of the description, so it would always be visible. (Probably always on top of all layers), so that the user can always see the entire error message.

Add screenshots, video's etc

20221122 - 3di live - error message shown underneath right menu feedback shown on top question mark - frefox

Relevant log output

No response

Additional info

Found on firefox, but I think it also happens on other browsers (though different browsers sometimes deal with zoomlevels differently if I remember correctly.)

Good luck! :)