nens / servicedesk-issue-only

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[3Di]: Cannot create DEM edit (staging) #135

Open GeOdin opened 1 year ago

GeOdin commented 1 year ago

Contact Details

No response

Topdesk URL (API)

No response

Incident Type

Error

What priority should we assign to this submission?

Prio2 Urgent

3Di component

Livesite

What happened?

When I created a DEM edit and let the model run after it, the model crashes

How to Reproduce?

Start staging.3di.live Select a model (for example v2_bergermeer_with_grndwtr #111 template with_grndwtr) Create a DEM edit (happens with absolute and relative) Let the model run

I expect that this will also happen when the model was already running.

What did you expect and what was the actual result?

I expected that creating a DEM edit would not crash the model

Add screenshots, video's etc

DEM edit absolute -2 m 20230104 - 3di staging - model crash - dem edit abolute -2 m

DEM edit relative -2m 20230104 - 3di staging - model crash - dem edit relative -2m

Or both DEM edit absolute (left) and relative (right) 20230104 - 3di staging - model crash - dem edit abolute -2 m relative -2m overlapping left top v2_bergermeer 111 - 1st error message see header

Does not happen on production 20230104 - 3di staging - model crash - dem edit does not happen on productino

Relevant log output

main.a69ceab633eaf0f4.js:2 Unknown Websocket message (1): object 
{type: 'websocket', status: 'closing', reason: 'Simulation has crashed'}
reason
: 
"Simulation has crashed"
status
: 
"closing"
type
: 
"websocket"
[[Prototype]]
: 
Object

_o  @   main.a69ceab633eaf0f4.js:2
(anonymous) @   main.a69ceab633eaf0f4.js:2
h   @   main.a69ceab633eaf0f4.js:2
(anonymous) @   main.a69ceab633eaf0f4.js:2
eval    @   createMiddleware.ts:70
eval    @   createMiddleware.ts:70
eval    @   createMiddleware.ts:70
eval    @   createMiddleware.ts:70
eval    @   createMiddleware.ts:70
eval    @   createMiddleware.ts:70
eval    @   createMiddleware.ts:70
eval    @   createMiddleware.ts:70
eval    @   createMiddleware.ts:70
eval    @   createMiddleware.ts:70
dispatch    @   main.a69ceab633eaf0f4.js:2
eval    @   ReduxWebSocket.ts:148
eval    @   ReduxWebSocket.ts:79

Additional info

Good luck! :)

Note: could this be because the raster store changed recently?

Does not happen on production

GeOdin commented 1 year ago

@Patrick-Nijman

Hey Patrick :)

I gave this ticket priority 2 because it currently only is on staging. But it is something a lot of people will notice without workaround (I think).

I did the same for https://github.com/nens/servicedesk-issue-only/issues/134

Kind regards