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neo4j-devtools / neo4j-bloom

A public repository for informal docs, problem reporting and content sharing related to Neo4j Bloom.
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Bloom connections issues #39

Open filipemesquita opened 2 years ago

filipemesquita commented 2 years ago

Bloom's connection to AuraDB (professional, not free) sometimes becomes unstable/unusable. Opening bloom in a different tab seems to fix this.

Sometimes I see the following error:

AN ERROR OCCURRENCE WHILE RETRIEVING SUGGESTIONS: Connection acquisition timed out in 6000ms. Pool status: Active conn count = 6, Idle conn count = 0.

joknelid commented 2 years ago

Hi!

What version of Bloom is this? We have a connection issue related to how Bloom recovers from errors from the Neo4j driver in 1.9.1, the error message you posted is not one we have seen before but if you are on a version prior to that it would make sense to try and upgrade just to make sure.

Other than that, we have added a new logging system in 2.1.0, so if the issue remains it would be helpful if you could switch to that version and run Bloom with DRIVER_LEVEL=info as a query parameter.