neo4j-devtools / neo4j-desktop

The Neo4j Graph Platform, on your desktop OS.
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Neo4j desktop installed but not starting #134

Open wirsel opened 5 months ago

wirsel commented 5 months ago

Dear Neo4j support I have downloaded to day the newest Neo4j Desktop 1.5.9 version and installed it. After that I tried to launch it. Unfortunatley the program does not start. It seems to crash before and UI is shown with no message. But I found entries in the log file

[2024-06-01 11:45:06.342] [info] ● ● ● Starting Neo4j Desktop 1.5.9 @ Windows_NT 10.0.19045, 12th Gen Intel(R) Core(TM) i7-1265U} [2024-06-01 11:45:06.657] [info] Initializing persistence [2024-06-01 11:45:06.785] [info] ● ● ● GraphQL server is running @ http://127.0.0.1:11001 [2024-06-01 11:45:06.883] [info] Configuring crash reporting [2024-06-01 11:45:06.885] [info] Reading settings [2024-06-01 11:45:06.886] [info] PowerShell compatibility check [2024-06-01 11:45:08.239] [info] PowerShell version: 5. Required version: 5. [2024-06-01 11:45:09.055] [info] PowerShell language mode: FullLanguage [2024-06-01 11:45:09.057] [info] Reading bundled resources C:\Users\mwis\AppData\Local\Programs\Neo4j Desktop\resources [2024-06-01 11:45:09.060] [info] Distribution folder for java should exist [2024-06-01 11:45:09.062] [info] Will copy [ 'zulu11.66.19-ca-jdk11.0.20.1-win_x64.zip', 'zulu17.44.53-ca-jdk17.0.8.1-win_x64.zip' ] [2024-06-01 11:45:20.875] [info] Distribution folder for neo4j should exist [2024-06-01 11:45:25.042] [info] Will copy [] [2024-06-01 11:45:25.045] [info] Reading bundled resources C:\Users\mwis\AppData\Local\Programs\Neo4j Desktop\resources [2024-06-01 11:45:25.082] [info] Distribution folder for graphApps should exist [2024-06-01 11:45:25.091] [info] Will copy [ 'neo4j-bloom-2.10.0.tar.gz', 'neo4j-browser-5.12.0.tar.gz' ] [2024-06-01 11:45:26.596] [info] Copying C:\Users\mwis\AppData\Local\Programs\Neo4j Desktop\resources\offline\plugins to C:\Users\mwis\AppData\Local\Neo4j\Relate\Cache\plugin [2024-06-01 11:45:26.599] [info] Copying C:\Users\mwis\AppData\Local\Programs\Neo4j Desktop\resources\offline\plugin-versions to C:\Users\mwis.Neo4jDesktop\relate-data\plugin-versions [2024-06-01 11:45:26.646] [error] App initialization error Error: DbmsManifestModel validation failure:

lyydd commented 3 months ago

Have you solve this problem? I also find the problem in the log file