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neo4j-devtools / neo4j-desktop

The Neo4j Graph Platform, on your desktop OS.
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Can't run Neo4j Desktop after installation #46

Closed jexp closed 5 years ago

jexp commented 5 years ago

https://community.neo4j.com/t/cant-run-neo4j-desktop-after-instalation/4839

After downloading and installing Neo4j Desktop 1.1.14 I open it the first time and the message below pops up.

%D0%91%D0%B5%D0%B7%D1%8B%D0%BC%D1%8F%D0%BD%D0%BD%D1%8B%D0%B9Безымянный.png786×573 12.1 KB When press "Confirm" nothing happens. Tried to run Neo4j Desktop as well as reinstall it as Admin - the same result.

OS: Windows 10 corporate v. 1607 build 14393.1489

The log file

Metaur commented 5 years ago

@jexp the issue is that user has corrupted PATH env variable. First, he needs to check if the wmic.exe is present in C:\windows\system32\wbem directory. If true - add that path to env variable PATH. If not - use system-wide search to find that executable. it should be somewhere inside Windows folder.

VladislavKutas commented 5 years ago

@jexp the issue is that user has corrupted PATH env variable. First, he needs to check if the wmic.exe is present in C:\windows\system32\wbem directory. If true - add that path to env variable PATH. If not - use system-wide search to find that executable. it should be somewhere inside Windows folder.

Thanks! It it helped!

Metaur commented 5 years ago

@VladislavKutas good to hear that!