Metaur
commented
5 years ago @AmiPandat seems like you've got a neo4j process stuck in memory. Please check a process manager for any running Zulu processes and kill those. Normally Desktop should do that for you when it starts. Which version of Desktop are you using? OS? Could you share the logs and steps to reproduce the issue?
AmiPandat
I am facing this issue since two days . If I create a dtabase and after somtime if I start it agaian it shows the error " Database failed to start: DB [database-3632311f-bd8b-4308-a7c5-8c19e60c37d7] 'v3.4.1' exited with status 'KILLED'. Check the logs "
Logs
2019-04-11 12:54:14.354+0000 INFO ======== Neo4j 3.4.7 ======== 2019-04-11 12:54:14.408+0000 INFO Starting... 2019-04-11 12:54:17.229+0000 INFO Initiating metrics... 2019-04-11 12:54:20.398+0000 INFO Sending metrics to CSV file at C:\Users\daiict.Neo4jDesktop\neo4jDatabases\database-3632311f-bd8b-4308-a7c5-8c19e60c37d7\installation-3.4.1\metrics 2019-04-11 12:54:20.976+0000 INFO Bolt enabled on 127.0.0.1:11014. 2019-04-11 12:54:23.497+0000 WARN Server thread metrics not available (missing neo4j.server.threads.jetty.all) 2019-04-11 12:54:23.608+0000 WARN Server thread metrics not available (missing neo4j.server.threads.jetty.idle) 2019-04-11 12:54:24.636+0000 INFO Started. 2019-04-11 12:54:24.906+0000 INFO Mounted REST API at: /db/manage 2019-04-11 12:54:25.011+0000 INFO Server thread metrics has been registered successfully 2019-04-11 12:54:26.254+0000 INFO Remote interface available at http://localhost:11015/ 2019-04-11 12:55:18.062+0000 WARN The client is unauthorized due to authentication failure. 2019-04-11 15:42:49.417+0000 WARN The client is unauthorized due to authentication failure. 2019-04-11 17:26:15.287+0000 INFO ======== Neo4j 3.4.7 ======== 2019-04-11 17:26:15.552+0000 INFO Starting... 2019-04-11 17:26:18.587+0000 INFO Initiating metrics... 2019-04-11 17:26:18.903+0000 ERROR Failed to start Neo4j: Starting Neo4j failed: Component 'org.neo4j.server.database.LifecycleManagingDatabase@6b54655f' was successfully initialized, but failed to start. Please see the attached cause exception "Store and its lock file has been locked by another process: C:\Users\daiict.Neo4jDesktop\neo4jDatabases\database-3632311f-bd8b-4308-a7c5-8c19e60c37d7\installation-3.4.1\data\databases\graph.db\store_lock. Please ensure no other process is using this database, and that the directory is writable (required even for read-only access)". Starting Neo4j failed: Component 'org.neo4j.server.database.LifecycleManagingDatabase@6b54655f' was successfully initialized, but failed to start. Please see the attached cause exception "Store and its lock file has been locked by another process: C:\Users\daiict.Neo4jDesktop\neo4jDatabases\database-3632311f-bd8b-4308-a7c5-8c19e60c37d7\installation-3.4.1\data\databases\graph.db\store_lock. Please ensure no other process is using this database, and that the directory is writable (required even for read-only access)". org.neo4j.server.ServerStartupException: Starting Neo4j failed: Component 'org.neo4j.server.database.LifecycleManagingDatabase@6b54655f' was successfully initialized, but failed to start. Please see the attached cause exception "Store and its lock file has been locked by another process: C:\Users\daiict.Neo4jDesktop\neo4jDatabases\database-3632311f-bd8b-4308-a7c5-8c19e60c37d7\installation-3.4.1\data\databases\graph.db\store_lock. Please ensure no other process is using this database, and that the directory is writable (required even for read-only access)". at org.neo4j.server.exception.ServerStartupErrors.translateToServerStartupError(ServerStartupErrors.java:68) at org.neo4j.server.AbstractNeoServer.start(AbstractNeoServer.java:220) at org.neo4j.server.ServerBootstrapper.start(ServerBootstrapper.java:111) at org.neo4j.server.ServerBootstrapper.start(ServerBootstrapper.java:79) at com.neo4j.server.enterprise.CommercialEntryPoint.main(CommercialEntryPoint.java:22) Caused by: org.neo4j.kernel.lifecycle.LifecycleException: Component 'org.neo4j.server.database.LifecycleManagingDatabase@6b54655f' was successfully initialized, but failed to start. Please see the attached cause exception "Store and its lock file has been locked by another process: C:\Users\daiict.Neo4jDesktop\neo4jDatabases\database-3632311f-bd8b-4308-a7c5-8c19e60c37d7\installation-3.4.1\data\databases\graph.db\store_lock. Please ensure no other process is using this database, and that the directory is writable (required even for read-only access)". at org.neo4j.kernel.lifecycle.LifeSupport$LifecycleInstance.start(LifeSupport.java:466) at org.neo4j.kernel.lifecycle.LifeSupport.start(LifeSupport.java:107) at org.neo4j.server.AbstractNeoServer.start(AbstractNeoServer.java:212) ... 3 more Caused by: java.lang.RuntimeException: Error starting org.neo4j.kernel.impl.factory.GraphDatabaseFacadeFactory, C:\Users\daiict.Neo4jDesktop\neo4jDatabases\database-3632311f-bd8b-4308-a7c5-8c19e60c37d7\installation-3.4.1\data\databases\graph.db at org.neo4j.kernel.impl.factory.GraphDatabaseFacadeFactory.initFacade(GraphDatabaseFacadeFactory.java:212) at org.neo4j.kernel.enterprise.EnterpriseGraphDatabase.(EnterpriseGraphDatabase.java:39)
at org.neo4j.server.enterprise.OpenEnterpriseNeoServer.lambda$static$1(OpenEnterpriseNeoServer.java:78)
at org.neo4j.server.database.LifecycleManagingDatabase.start(LifecycleManagingDatabase.java:88)
at org.neo4j.kernel.lifecycle.LifeSupport$LifecycleInstance.start(LifeSupport.java:445)
... 5 more
Caused by: org.neo4j.kernel.lifecycle.LifecycleException: Component 'org.neo4j.kernel.internal.locker.StoreLockerLifecycleAdapter@7fc44dec' was successfully initialized, but failed to start. Please see the attached cause exception "Store and its lock file has been locked by another process: C:\Users\daiict.Neo4jDesktop\neo4jDatabases\database-3632311f-bd8b-4308-a7c5-8c19e60c37d7\installation-3.4.1\data\databases\graph.db\store_lock. Please ensure no other process is using this database, and that the directory is writable (required even for read-only access)".
at org.neo4j.kernel.lifecycle.LifeSupport$LifecycleInstance.start(LifeSupport.java:466)
at org.neo4j.kernel.lifecycle.LifeSupport.start(LifeSupport.java:107)
at org.neo4j.kernel.impl.factory.GraphDatabaseFacadeFactory.initFacade(GraphDatabaseFacadeFactory.java:208)
... 9 more
Caused by: org.neo4j.kernel.StoreLockException: Store and its lock file has been locked by another process: C:\Users\daiict.Neo4jDesktop\neo4jDatabases\database-3632311f-bd8b-4308-a7c5-8c19e60c37d7\installation-3.4.1\data\databases\graph.db\store_lock. Please ensure no other process is using this database, and that the directory is writable (required even for read-only access)
at org.neo4j.kernel.internal.locker.StoreLocker.storeLockException(StoreLocker.java:117)
at org.neo4j.kernel.internal.locker.StoreLocker.checkLock(StoreLocker.java:93)
at org.neo4j.kernel.internal.locker.GlobalStoreLocker.checkLock(GlobalStoreLocker.java:60)
at org.neo4j.kernel.internal.locker.StoreLockerLifecycleAdapter.start(StoreLockerLifecycleAdapter.java:36)
at org.neo4j.kernel.lifecycle.LifeSupport$LifecycleInstance.start(LifeSupport.java:445)
... 11 more
2019-04-11 17:26:18.904+0000 INFO Neo4j Server shutdown initiated by request
Can you please help me with this?